Channel Support Associate: Client Solutions & Growth

ADP; Elk Grove Village (IL); Hybrid; USD 25,637 - 51,329; Full time

Benefits offered by this job

Medical, Dental, Vision, Life Insurance

Matched Retirement Savings

Wellness Program

Short-and Long-Term Disability

Paid Volunteer Time Off

Holidays, Personal Days & Vacation

Job summary

Fairygodboss is looking for an Associate Account Manager in Elk Grove Village, Illinois. This entry-level hybrid role focuses on client relationship management, where you will be solving client challenges, answering queries, and providing training on ADP technology.

The position requires at least one year of customer service experience, and while a degree is preferred, skills and experience matter more. Enjoy benefits like medical insurance, retirement savings plan, and a wellness program.

Qualifications

• At least one year of experience in a customer service environment.
• Ability to handle high volumes of inbound calls.
• Skills in teamwork, adaptability, organization, and follow-through.

Responsibilities

• Serve as ADP's front line for solving client challenges.
• Build relationships with clients via phone, email, and chat.
• Leverage product knowledge to educate clients.
• Organize daily work to manage call volumes.

Skills

Customer service experience

Problem-solving skills

Relationship building

Ability to work overtime

Education

College degree (preferred)

Job description

Fairygodboss is looking for an Associate Account Manager in Elk Grove Village, Illinois. This entry-level hybrid role focuses on client relationship management, where you will be solving client challenges, answering queries, and providing training on ADP technology.

The position requires at least one year of customer service experience, and while a degree is preferred, skills and experience matter more. Enjoy benefits like medical insurance, retirement savings plan, and a wellness program.