Channel Services Sales Pro — Recurring Revenue Growth

Arrow Electronics; Wyoming; Remote; USD 139,000 - 240,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with matching

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Job summary

Arrow Electronics is seeking a highly motivated Services Sales Representative to drive growth of Professional, Managed, and Support Services through its channel partner ecosystem. The role requires building partnerships, developing multi-year service roadmaps, and expanding recurring revenue.

You will own the full sales lifecycle, collaborate with solution architects and delivery teams, and focus on outcomes, value, and ROI for customers across modern infrastructure, security, cloud, and AI

Qualifications

• Minimum 5 years of experience selling Professional Services or Managed Services.
• Proven success selling through channel partners and managing complex sales opportunities.
• Experience with recurring revenue models (ARR/MRR) and renewals.

Responsibilities

• Identify, prospect, and qualify new services opportunities within existing and prospective channel partners.
• Develop and maintain a healthy pipeline of Professional Services, Managed Services, and Support Services opportunities.
• Create and execute partner account plans focused on recurring revenue growth.
• Drive services attachment to infrastructure, cloud, security, software, and hardware opportunities.
• Develop multi-year services roadmaps that help partners expand customer adoption and lifecycle value.
• Conduct business discovery to understand customer objectives, operational challenges, and technical requirements.
• Position outcome-based solutions that align Arrow’s services portfolio with customer business goals.
• Collaborate with solution architects, engineering, and delivery teams to develop Statements of Work (SOWs), service proposals, and pricing strategies.
• Present compelling value propositions focused on business outcomes, operational efficiency, risk reduction, and return on investment (ROI).
• Effectively manage complex sales cycles and overcome customer objections through consultative selling techniques during in field co-selling with customers.
• Drive adoption of recurring managed services including cloud operations, infrastructure management, security services, lifecycle support, and customer success offerings.
• Increase Annual Recurring Revenue (ARR), Monthly Recurring Revenue (MRR), and managed services contract growth.
• Identify opportunities for renewals, cross-sell, upsell, and expansion throughout the customer lifecycle.
• Help partners transition customers from project-based engagements to recurring managed services relationships.
• Build trusted advisor relationships with executives, sales leaders, technical teams, and business owners within channel partners.
• Develop joint business plans that align partner growth objectives with Arrow’s services portfolio.
• Conduct Quarterly Business Reviews (QBRs) and pipeline reviews with strategic partners.
• Support partner enablement through training, best practices, and go-to-market planning.
• Collaborate with vendor partner organizations to develop joint opportunities and maximize available sales programs and funding.
• Own the complete sales lifecycle from prospecting through opportunity qualification, proposal development, negotiation, contract execution, and renewal.
• Negotiate service agreements, Statements of Work (SOWs), and Master Services Agreements (MSAs) when appropriate.
• Coordinate cross-functional teams to ensure successful solution design and customer engagement.
• Consistently achieve or exceed bookings, revenue, gross profit, and recurring revenue objectives.
• Build long-term customer and partner relationships that drive retention and expansion.
• Partner with delivery and customer success teams to ensure successful onboarding, adoption, and ongoing satisfaction.
• Proactively identify expansion opportunities through regular business reviews and strategic account planning.
• Serve as a trusted advisor throughout the customer lifecycle.
• Maintain accurate pipeline management and opportunity tracking using Salesforce CRM.
• Provide reliable monthly, quarterly, and annual sales forecasts.
• Track key performance indicators including bookings, revenue, gross profit, services attach rate, renewal rates, and recurring revenue growth.
• Deliver business insights and pipeline updates to leadership.
• Maintain expertise across Arrow’s services portfolio and strategic technology vendors.
• Stay current on cloud, cybersecurity, AI, infrastructure, and managed services market trends.
• Continuously develop consultative sales, negotiation, and executive presentation skills.
• Mentor junior sales professionals and share best practices across the organization.

Skills

Sales experience

Channel partners

IT services

Consultative selling

Job description

Arrow Electronics is seeking a highly motivated Services Sales Representative to drive growth of Professional, Managed, and Support Services through its channel partner ecosystem. The role requires building partnerships, developing multi-year service roadmaps, and expanding recurring revenue.

You will own the full sales lifecycle, collaborate with solution architects and delivery teams, and focus on outcomes, value, and ROI for customers across modern infrastructure, security, cloud, and AI