Channel & Partner Operations Lead

Lightedge; Kansas City (MO); On-site; USD 110,000 - 150,000; Full time

Job summary

LightEdge Solutions is seeking a Partner Operations Manager to build and run the operational backbone of our channel and alliance programs. This role owns systems, processes, and reporting that keep our partner ecosystem running smoothly from deal registration to incentive payout.

You'll work with Sales Ops, Sales Enablement, and Channel Account Managers to ensure partner-sourced revenue is tracked accurately and partners have a frictionless experience with LightEdge.

Qualifications

• 5+ years in partner/channel operations, sales operations, or alliance management.
• Strong working knowledge of Salesforce and deal registration/PRM tooling.
• Experience administering MDF, co-op, or partner incentive programs.
• Excellent analytical skills — comfortable building reporting and dashboards from raw data.
• Strong cross-functional communication skills with sales, finance and partners.
• Highly organized, process-oriented, and able to own ambiguous workflows.

Responsibilities

• Own end-to-end deal registration process and data integrity.
• Maintain and improve the partner portal content and pricing.
• Build partner dashboards and scorecards for QBRs and reporting.
• Align channel data structures and reporting with sales org.
• Support partner onboarding and training coordination.
• Serve as operational contact for partner escalations.
• Identify and drive process improvements and automation.
• Manage partner agreements and move to latest contracts.
• Own partner tools and coordinate with sales for inquiries.

Skills

Analytical skills

Cross-functional communication

Organized / process-oriented

Ambiguity handling

Deal registration knowledge

Tools

Salesforce

PRM tooling

Job description

LightEdge Solutions is seeking a Partner Operations Manager to build and run the operational backbone of our channel and alliance programs. This role owns systems, processes, and reporting that keep our partner ecosystem running smoothly from deal registration to incentive payout.

You'll work with Sales Ops, Sales Enablement, and Channel Account Managers to ensure partner-sourced revenue is tracked accurately and partners have a frictionless experience with LightEdge.