Global Channel Operations & Enablement Lead

FacilityOS; Maryland; Hybrid; USD 100,000 - 160,000; Full time

Benefits offered by this job

Comprehensive health coverage

Hybrid work environment

Opportunities for advancement

Catered events, snacks and drinks

Birthday and life celebrations

Two annual parties

Job summary

FacilityOS seeks an experienced Channel/Partner Operations leader to manage MSAs, pricing, and onboarding across a global partner network. You will drive global alignment of partner tiers and ensure price books are accurate across partners’ procurement systems.

You’ll collaborate with RevOps, Legal, Finance, and Product to standardize deal registration, enablement content, and onboarding assets as the channel program scales across regions.

Qualifications

• 5+ years in channel/partner operations or related commercial roles.
• Experience managing MSAs and partnership agreements with Legal.
• Familiarity with partner procurement processes and price books.
• Experience building channel program infrastructure — pricing and tiering, order booking, deal registration.
• Salesforce (or comparable CRM) with channel modules.
• Cross-functional operator across RevOps, Legal, Finance, and Product.

Responsibilities

• Maintain MSAs and Vendor Partnership Agreements with Legal.
• Align partner tiers and discount schedules globally.
• Secure Approved Vendor status with channel partners.
• Maintain price books active and accurate in partner systems.
• Document and standardize new order booking procedures with partners.
• Develop partner-facing enablement content and onboarding assets.
• Collaborate with RevOps, Legal, Finance, and Product to document knowledge.
• Support deal registration in CRM with RevOps.
• Assist onboarding and ramp of new Channel Directors across regions.

Skills

Channel/partner operations

Partner management

CRM (Salesforce)

Pricing & tiering

Deal registration

Cross-functional collaboration

Vendor agreements

Ambiguity management

Channel program infrastructure

Tools

Salesforce CRM

Job description

FacilityOS seeks an experienced Channel/Partner Operations leader to manage MSAs, pricing, and onboarding across a global partner network. You will drive global alignment of partner tiers and ensure price books are accurate across partners’ procurement systems.

You’ll collaborate with RevOps, Legal, Finance, and Product to standardize deal registration, enablement content, and onboarding assets as the channel program scales across regions.