Change Management Specialist

University of Georgia; Athens (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

The Change Management Specialist at University of Georgia supports ERP implementation by delivering training and engagement sessions and contributing to organizational development (OD) and change management efforts. This role analyzes feedback and helps improve adoption and effectiveness across teams.

The position involves facilitating workshops, coordinating training logistics, and partnering with Change Champions to foster active participation and continuous improvement.

Qualifications

• Bachelor's degree in a related field or equivalent and 2 years of professional experience.
• 2+ years of experience in facilitating training, workshops, or team workshops.
• 2+ years of experience in education, training, HR, or related field.
• 2+ years of experience in driving technology systems adoptions.

Responsibilities

• Facilitates instructor-led sessions focused on resilience, communication through change, and team alignment during ERP transition.
• Coaches managers and teams in navigating uncertainty and new ways of working.
• Coordinates logistics for training sessions, including scheduling and materials preparation.
• Collects and analyzes participant feedback to inform continuous improvement.

Skills

Facilitation

Presentation

Interpersonal skills

Communication

Adaptability

Change management knowledge

Education

Bachelor's degree

Tools

Training delivery tools

Job description

Change Management Specialist

Position Summary: The Change Management Specialist supports organizational change initiatives by delivering training and engagement sessions and contributing to organizational development (OD) and change management efforts, particularly in support of ERP implementation. This role assists in conducting organizational assessments, supporting the development of OD and change plans, and contributing to the implementation of initiatives that enhance organizational effectiveness and adoption. The position may support program development, facilitate workshops, and analyze feedback and data to inform continuous improvement.

Duties / Responsibilities

• Facilitation & Change Enablement (35%)
  • Facilitates instructor‑led sessions focused on resilience, communication through change, and team alignment workshops during the ERP transition.
  • Delivers high‑quality training using established curricula while adapting delivery based on audience needs, team dynamics, and stage of change.
  • Reinforces key ERP project change messages and organizational priorities through structured and interactive learning experiences.
• Team Engagement & Alignment (30%)
  • Engages teams and leads conversations around role clarity, expectations, and alignment as work evolves during organizational change.
  • Coaches managers and teams in navigating uncertainty, shifting priorities, and new ways of working.
  • Partners with Change Champions to foster an engaging environment that encourages participation, reflection, and dialogue.
• Program Coordination (20%)
  • Coordinates logistics for training sessions, including scheduling, materials preparation, and coordination with stakeholders.
  • Tracks attendance, participation, and completion of sessions.
  • Adapts materials and activities based on participant needs and feedback.
• Insights & Continuous Improvement (15%)
  • Collects and analyzes participant feedback to assess effectiveness of sessions and identify opportunities for improvement.
  • Identifies trends and themes related to team challenges, resistance, and alignment gaps.
  • Contributes to continuous improvement of training content, facilitation approaches, and engagement strategies.

Minimum Qualifications

Bachelor's degree in a related field or equivalent and 2 years of professional experience.

Preferred Qualifications

• 2+ years of experience in facilitating training, workshops, or team workshops.
• 2+ years of experience in education, training, HR, or related field.
• 2+ years of experience in driving technology systems adoptions.

Knowledge, Skills, Abilities and/or Competencies

• Strong facilitation and presentation skills.
• Ability to deliver structured content with consistency.
• Strong interpersonal and communication skills.
• Comfort engaging with various audiences.
• Adaptability and responsiveness in a changing environment.
• Familiarity in organizational development or change management.

Physical Demands

Work is primarily performed in an office setting, involving extended periods of sitting and computer use.

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([e-mail]).