Change Management & Process Improvement Associate II

JPMorgan Chase & Co.; Columbus (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Change Management - Process Improvement Associate II to drive adoption of strategic transformations across the enterprise.

You will collaborate with senior leaders to deliver people-centered change plans that enable successful business outcomes. You will leverage your knowledge of change methodologies to support continuous improvement programs, develop engaging change communications, and monitor KPIs.

Qualifications

• Project management and change management experience across transformation programs.
• Executive-level communication skills for engaging senior leaders and stakeholders.
• Ability to define problems, identify issues, and prioritize actions.
• Proficiency with digital process tools and AI systems to optimize operations.

Responsibilities

• Manage one or more transformation projects or workstreams driving adoption and stakeholder engagement.
• Lead change management activities using structured methodologies for business transformations.
• Collaborate with project teams to manage stakeholders and develop frameworks for organizational changes.

Skills

Project management

Change management

Executive-level communication

End-to-end transformation

Problem-solving

AI systems

Storytelling

Stakeholder management

Job description

JPMorgan Chase & Co. is seeking a Change Management - Process Improvement Associate II to drive adoption of strategic transformations across the enterprise.

You will collaborate with senior leaders to deliver people-centered change plans that enable successful business outcomes. You will leverage your knowledge of change methodologies to support continuous improvement programs, develop engaging change communications, and monitor KPIs.