Change Management Lead

INSPYR Solutions; Baltimore (MD); Hybrid; USD 95,000 - 130,000; Full time

Job summary

INSPYR Solutions seeks an experienced IT Change Manager to lead organizational change for a large-scale technology modernization in Baltimore. Hybrid work: 3 days onsite, 2 days remote.

The role focuses on change strategies, stakeholder engagement, communications, and training to ensure adoption of new technology and processes. The ideal candidate has 6+ years of enterprise change management experience, a bachelor's degree, and proven ability to deliver complex programs in challenging

Qualifications

• Bachelor's degree in Business Administration, Public Administration, Management, HR, or related field.
• 6+ years of organizational change management experience supporting enterprise technology or digital transformation.
• Experience leading change management efforts for large organizations or complex enterprise implementations.
• Strong knowledge of Prosci, ADKAR, or Kotter change methodologies.
• Excellent communication, presentation, facilitation, and stakeholder management skills.
• Experience developing communication plans, training materials, and user adoption strategies.
• Ability to translate technical concepts into business-friendly communications and training.
• Strong relationship-building skills to influence stakeholders at all levels.

Responsibilities

• Develop and execute a comprehensive organizational change management strategy aligned with project goals.
• Assess readiness and conduct stakeholder analyses to identify impacts and adoption challenges.
• Create and implement communications plans to engage stakeholders and support adoption.
• Design, develop, and deliver training programs and user documentation for diverse audiences.
• Monitor adoption through surveys and metrics, adjusting strategies as needed.
• Collaborate with project managers, technical teams, and leaders to ensure alignment.
• Coach leaders on change management practices and stakeholder engagement.
• Facilitate workshops and meetings to support readiness and user adoption.
• Promote continuous improvement of change management processes.

Skills

Communication

Facilitation

Stakeholder Management

Training Development

Relationship Building

Education

Bachelor's degree in Business Administration or related field

Tools

Articulate

Learning Management System (LMS)

Prosci

ADKAR

Kotter

Job description

IT Change Manager (Tax Modernization)

Location: Baltimore, MD (Hybrid – 3 days onsite / 2 days remote)
Employment Type: Contract (Long Term-Open Ended)

We are seeking an experienced IT Change Manager to lead organizational change efforts for a large-scale technology modernization initiative. This individual will drive the people side of transformation by developing change strategies, managing stakeholder engagement, leading communications, and delivering training to ensure successful adoption of new technology and business processes.

This is an excellent opportunity for a change management professional with experience supporting enterprise technology implementations in complex organizational environments.

Responsibilities

• Develop and execute a comprehensive organizational change management strategy aligned with project goals, timelines, and business objectives.
• Assess organizational readiness and conduct stakeholder analyses to identify impacts, risks, and adoption challenges.
• Create and implement communication plans that effectively engage stakeholders and support successful change adoption.
• Design, develop, and deliver training programs, job aids, and end-user documentation for diverse audiences.
• Monitor change adoption through surveys, feedback, and performance metrics, adjusting strategies as needed.
• Partner closely with project managers, technical teams, business leaders, and stakeholders to ensure alignment throughout the project lifecycle.
• Coach leaders and project teams on change management best practices and effective stakeholder engagement.
• Facilitate workshops, presentations, and meetings to support organizational readiness and user adoption.
• Promote continuous improvement by recommending enhancements to change management processes and methodologies.

Required Qualifications

• Bachelor's degree in Business Administration, Public Administration, Management, Human Resources, Organizational Development, or a related field.
• 6+ years of organizational change management experience supporting enterprise technology or digital transformation initiatives.
• Experience leading change management efforts for large organizations or complex enterprise implementations.
• Strong knowledge of structured change management methodologies such as Prosci, ADKAR, or Kotter.
• Excellent communication, presentation, facilitation, and stakeholder management skills.
• Experience developing communication plans, training materials, and user adoption strategies.
• Ability to translate technical concepts into clear, business-friendly communications and training.
• Strong relationship-building skills with the ability to influence stakeholders at all organizational levels.

Preferred Qualifications

• Experience supporting cloud-based or enterprise system implementations.
• Familiarity with HR business processes and enterprise information systems.
• Experience using Learning Management Systems (LMS).
• Experience developing e-learning content using Articulate or similar authoring tools.
• Prosci, SHRM, or other Change Management certifications preferred.
• Experience coaching project managers and leadership teams on organizational change and communication strategies.

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities.

Applicants requiring reasonable accommodation during the application or interview process should contact [e-mail] for assistance.

Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/. By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.