Certified Tech Specialist: Repairs & Customer Solutions

Follett Corporation; Denver (CO); On-site; USD 16,531 - 39,950; Full time

Job summary

Apple technicians in Denver are responsible for driving sales, providing product support, and introducing customers to Apple products while delivering exceptional service.

You will respond to inquiries, stay current on product changes, and work with team members to ensure smooth operations and a positive customer experience.

Candidates should have 3–5 years of relevant experience, a Bachelor's degree, and Apple certifications, with the ability to work nights or weekends as needed.

Qualifications

• 3-5 years of relevant experience.
• Bachelor's degree or equivalent.
• Apple certifications are required.

Responsibilities

• Driving sales and providing product support.
• Troubleshoot and repair with deep Apple knowledge.
• Collaborate with vendors to resolve complex issues and ensure customer satisfaction.
• Engage customers with clear, confident communication.

Skills

Customer service

Sales support

Diagnostics

Apple certifications

Education

Bachelor's degree or equivalent

Job description

Apple technicians in Denver are responsible for driving sales, providing product support, and introducing customers to Apple products while delivering exceptional service.

You will respond to inquiries, stay current on product changes, and work with team members to ensure smooth operations and a positive customer experience.

Candidates should have 3–5 years of relevant experience, a Bachelor's degree, and Apple certifications, with the ability to work nights or weekends as needed.