Certified Medical Assistant: Lab & Front Desk Pro

One Medical; Edgewater (NJ); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Paid sabbatical

One Medical memberships

Employee Assistance Program

Medical, Dental & Vision plans

401K match

Job summary

One Medical in Edgewater, NJ seeks a Certified Medical Assistant (Lab Services Specialist/Member Support Specialist) to provide venipuncture and clinical support while ensuring a warm, brand-aligned patient experience. You’ll be the first contact for patients and assist providers and the care team across in-office and lab tasks.

The role requires MA certification, postsecondary MA training, and 6+ months of MA/phlebotomy experience, with strong customer service, communication, and teamwork.

Qualifications

• Active Medical Assistant certification from a recognized certifying body.
• Graduated from a postsecondary Medical Assistant program accredited by CAAHEP/ABHES or equivalent.
• At least 6 months of relevant MA or Phlebotomist experience outside training.
• Strong customer service skills and the ability to build relationships.
• Excellent written and verbal communication; proficient with basic computer use.
• Experience working with diverse teams and ability to adapt to remote collaborators.

Responsibilities

• Use C-I-CARE framework to ensure a fluid, positive in-office experience.
• Provide venipuncture and extend scope duties as needed (EKG, vitals, vaccines).
• Label, handle, and process specimens; maintain inventory and sterilization.
• Respond to patient messages and assist with lab follow-up and billing inquiries.
• Handle front desk duties: check-in/out, insurance verification, and scheduling.
• Support team through rounds, huddles, and ad hoc requests from providers.
• Open/close the office and maintain space appearance; restock supplies.
• Master technology tools and EMR to interact with team and complete tasks.

Skills

Customer service

Verbal communication

Teamwork

Problem solving

Medical office experience

Education

Medical Assistant certification (NHA/AAMA/NCCT/AMCA/NAHP/NCMA/AMT)

Postsecondary Medical Assistant program accreditation

Job description

One Medical in Edgewater, NJ seeks a Certified Medical Assistant (Lab Services Specialist/Member Support Specialist) to provide venipuncture and clinical support while ensuring a warm, brand-aligned patient experience. You’ll be the first contact for patients and assist providers and the care team across in-office and lab tasks.

The role requires MA certification, postsecondary MA training, and 6+ months of MA/phlebotomy experience, with strong customer service, communication, and teamwork.