Certified Medical Assistant — Lab & Front Desk Specialist

One Medical; Englewood (NJ); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Paid sabbatical

Free One Medical memberships

EAP - confidential services

Competitive medical, dental and vision

Pre-Tax commuter benefits

PTO cash outs

Job summary

One Medical in Englewood, NJ is seeking a Certified Medical Assistant (Lab Services Specialist/Member Support) to provide venipuncture and clinical support. You’ll be the first point of contact, ensuring a warm, efficient patient experience and supporting both in-office and lab operations.

You’ll perform venipuncture, handle front desk duties, manage records and assist providers with clerical tasks while upholding One Medical’s patient-first standard.

Qualifications

• Active Medical Assistant certification from a recognized body (NHA, AAMA, NCCT, AMCA, NAHP, NCMA, AMT) or equivalent.
• Postsecondary Medical Assistant program accredited by CAAHEP/ABHES or equivalent.
• At least 6 months of relevant MA or Phlebotomy experience.
• Strong customer service and communication skills.
• High proficiency with computer systems and multiple software
• Experience collaborating in diverse, multi-disciplinary teams.

Responsibilities

• Use C-I-CARE framework in all patient interactions to ensure a fluid, positive in-office experience.
• Provide venipuncture services across ages from pediatrics to geriatrics.
• Perform extended scope duties: non-blood collection, EKGs, vitals, vaccines, swabs.
• Label, handle, and process specimens with proper inventory control and sterilization.
• Respond to patient messages and assist providers with clerical duties and lab follow-ups.
• Handle front desk duties: check-in/check-out, insurance verification, and scheduling.

Skills

Venipuncture

Customer service

Communication

Teamwork

Electronic Health Record

Education

Medical Assistant certification

Accredited Medical Assistant program

High School Diploma or equivalent

Tools

Electronic Medical Record System

Slack

G-suite

Zoom

Circulation

RingCentral

Job description

One Medical in Englewood, NJ is seeking a Certified Medical Assistant (Lab Services Specialist/Member Support) to provide venipuncture and clinical support. You’ll be the first point of contact, ensuring a warm, efficient patient experience and supporting both in-office and lab operations.

You’ll perform venipuncture, handle front desk duties, manage records and assist providers with clerical tasks while upholding One Medical’s patient-first standard.