Certified Fulfillment Specialist: Fast, Precise Orders

Lowe's Companies, Inc.; Ypsilanti (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowe's is hiring a Retail Associate in Michigan to pick, stage, and fulfill customer orders, while delivering excellent service and maintaining safety in staging areas.

Responsibilities include validating orders, answering questions, and connecting customers with the right associates. You will operate powered equipment and support inventory accuracy, reporting safety concerns promptly.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months of Experience using common retail technology, such as smart phones and tablets

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Basic computer skills

Retail technology familiarity

Education

High school diploma or GED

Tools

Powered Equipment Certification

Job description

Lowe's is hiring a Retail Associate in Michigan to pick, stage, and fulfill customer orders, while delivering excellent service and maintaining safety in staging areas.

Responsibilities include validating orders, answering questions, and connecting customers with the right associates. You will operate powered equipment and support inventory accuracy, reporting safety concerns promptly.