Fulfillment Associate: Forklift Certified & Customer-Driven

Lowe's Home Centers, LLC; Grandville (MI); On-site; USD 29,000 - 36,000; Full time

Job summary

Lowe's Home Centers, LLC is seeking a retail associate in the United States (Michigan) to pick, stage, and fulfill customer orders with accuracy and speed. You will validate items, assist customers, and connect them with the right associates while maintaining safe, organized staging areas and following all safety rules.

The role requires basic computer and retail tech use, plus powered equipment certification such as forklift and order picker.

Qualifications

• 6 months of computer experience including inputting, accessing, modifying, or outputting information.
• 6 months of experience using common retail technology, such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer use

Retail tech use

Education

High school diploma or GED

Tools

Forklift certification

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Home Centers, LLC is seeking a retail associate in the United States (Michigan) to pick, stage, and fulfill customer orders with accuracy and speed. You will validate items, assist customers, and connect them with the right associates while maintaining safe, organized staging areas and following all safety rules.

The role requires basic computer and retail tech use, plus powered equipment certification such as forklift and order picker.