Certified Fulfillment Associate - Fast, Safe, Customer-First

Lowe's; Hilliard (OH); On-site; USD 21,000 - 26,000; Full time

Job summary

Lowe's is hiring a fulfillment associate to pick, stage, and ship customer orders accurately while keeping work areas safe and organized. You will help customers by answering questions and directing them to the right associates.

The role requires basic computer use and familiarity with retail tech, plus certification to operate counterbalance forklifts and pallet handling equipment. Join a team focused on service excellence and inventory accuracy, with opportunities to contribute to store

Qualifications

• At least 6 months of computer use including input/output of information.
• 6 months of experience with common retail technology (smartphones/tablets).
• Powered equipment certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck) if not already certified.

Responsibilities

• Pick, stage, inspect, and fulfill orders accurately and on time.
• Deliver excellent service by validating orders and directing customers to the right associates.
• Operate and maintain powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App and SIMS compliance.
• Complete administrative, maintenance, and readiness tasks; report safety or theft concerns.
• Maintain a customer-first mindset with strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

Computer literacy

Retail tech experience

Customer service

Education

Powered equipment certification

Job description

Lowe's is hiring a fulfillment associate to pick, stage, and ship customer orders accurately while keeping work areas safe and organized. You will help customers by answering questions and directing them to the right associates.

The role requires basic computer use and familiarity with retail tech, plus certification to operate counterbalance forklifts and pallet handling equipment. Join a team focused on service excellence and inventory accuracy, with opportunities to contribute to store