Forklift-Certified Fulfillment Specialist

Lowe's Companies, Inc.; Rochester Hills (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a fulfillment associate to pick, stage, and fulfill customer orders on a fast-paced retail floor.

You will maintain organized staging areas, ensure order accuracy, and deliver high-quality service by assisting customers and directing queries to the right associates. The role requires operating certified powered equipment and strict adherence to safety standards, with responsibilities spanning inventory accuracy, audits, and daily readiness tasks.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.

Skills

Computer basics

Retail tech experience

Teamwork

Education

Powered Equipment Certification (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck)

High school diploma or GED

Job description

Lowe's Companies, Inc. is seeking a fulfillment associate to pick, stage, and fulfill customer orders on a fast-paced retail floor.

You will maintain organized staging areas, ensure order accuracy, and deliver high-quality service by assisting customers and directing queries to the right associates. The role requires operating certified powered equipment and strict adherence to safety standards, with responsibilities spanning inventory accuracy, audits, and daily readiness tasks.