Forklift-Certified Fulfillment Associate

Lowe's; Dothan (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe's in the United States is seeking team members for order fulfillment and customer service roles in-store. You will pick, stage, inspect, and fulfill customer orders with accuracy while keeping areas clean and safe.

Responsibilities include using the Orders App, validating items, assisting customers, and coordinating with associates to ensure a seamless experience. The role requires certification for powered equipment and a customer-first mindset, with opportunities to collaborate across

Qualifications

• 6 months of Experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of Experience using common retail technology (smartphones/tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting high quality items, validating orders, and answering questions.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App, maintain SIMS compliance, and partner with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits and order follow-ups.
• Achieve daily duties with a customer-first mindset and strong communication/teamwork.
• May be assigned other duties to support business needs.

Skills

Customer service

Teamwork

Retail technology usage

Education

High school diploma or GED

Tools

Orders App

Smartphones/Tablets

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's in the United States is seeking team members for order fulfillment and customer service roles in-store. You will pick, stage, inspect, and fulfill customer orders with accuracy while keeping areas clean and safe.

Responsibilities include using the Orders App, validating items, assisting customers, and coordinating with associates to ensure a seamless experience. The role requires certification for powered equipment and a customer-first mindset, with opportunities to collaborate across