Centralized Scheduling Rep, Athens-Limestone, PRN

Huntsville Hospital; Athens (AL); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K match

Tuition Assistance

Student Loan Reimbursement

On-site Training

Employee Discounts

Job summary

Huntsville Hospital is seeking a Centralized Scheduling Representative to promptly answer calls and schedule patients in accordance with department guidelines. You will enter demographic and insurance information and Pre-Cert when applicable, ensuring accuracy and timeliness.

You will listen carefully to requests from patients, physicians, and office staff across departments to schedule procedures with a focus on service quality and teamwork, while verifying medical necessity and insurance

Qualifications

• High School diploma or GED required.
• Post secondary education preferred.
• Pre-cert experience preferred.

Responsibilities

• Promptly answer telephone calls and schedule patients within department guidelines.
• Enter demographic and insurance information, and Pre-Cert info when applicable.
• Listen to requests from patients, physicians, office personnel, and inter-hospital departments to schedule procedures.
• Maintain department standards of Talk Time and work together as a team.
• Check Medical necessity and patient Insurance.

Education

High School diploma or GED

Post secondary education

Job description

The Centralized Scheduling Representative will promptly answer telephone calls and schedule patients in a timely manner within Department guidelines. In addition to scheduling outpatient tests and procedures, the Centralized Scheduling Rep will enter demographic and insurance information, Pre-Cert Info when applies. The Centralized Scheduling Representative accurately listens to requests from patients, physicians, physician’s office personnel, and inter-hospital departments in an effort to effectively schedule patients for procedures giving high priority to customer service and complete customer satisfaction. Must maintain the Dept Standards of “Talk Time” and also working together as a team. The Scheduling Representative is responsible for checking Medical necessity, and patient Insurance.

Qualifications

• High School diploma or GED required.
• Post secondary education preferred.
• Pre-cert experience preferred.

About Us

Our Mission: Be the Difference

Our Vision: Excellence Always

Our Values: Safety, Compassion, Innovation & Excellence

Benefits

We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!