Centralized Scheduling Rep, Athens-Limestone, PRN

Huntsville Hospital Health System; Athens (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Flexible spending

Short term disability

Long term disability

401K organization match

Tuition assistance

Student loan reimbursement

On-site training

Job summary

Huntsville Hospital Health System is seeking a Centralized Scheduling Representative to promptly answer calls and schedule patients for outpatient tests and procedures within department guidelines.

The role includes entering demographic and insurance information, verifying Pre-cert where applicable, and checking medical necessity and patient insurance. Collaboration with physicians and inter-hospital departments is essential to ensure top-notch customer service and satisfaction.

Qualifications

• High School diploma or GED required.
• Post secondary education preferred.
• Pre-cert experience preferred.

Responsibilities

• Promptly answer telephone calls and schedule patients in a timely manner within Department guidelines.
• Schedule outpatient tests and procedures.
• Enter demographic and insurance information, Pre-cert information when applies.
• Accurately listen to requests from patients, physicians, physician's office personnel, and inter-hospital departments to schedule procedures.
• Check Medical necessity and patient Insurance.
• Maintain Department Standards of Talk Time and teamwork.

Job description

Overview

The Centralized Scheduling Representative will promptly answer telephone calls and schedule patients in a timely manner within Department guidelines. In addition to scheduling outpatient tests and procedures, the Centralized Scheduling Rep will enter demographic and insurance information, Pre-Cert Info when applies. The Centralized Scheduling Representative accurately listens to requests from patients, physicians, physician's office personnel, and inter-hospital departments in an effort to effectively schedule patients for procedures giving high priority to customer service and complete customer satisfaction. Must maintain the Dept Standards of "Talk Time" and also working together as a team. The Scheduling Representative is responsible for checking Medical necessity, and patient Insurance.

Qualifications

High School diploma or GED required.

Post secondary education preferred.

Pre-cert experience preferred.

About Us

Our Mission: Be the Difference

Our Vision: Excellence Always

Our Values: Safety, Compassion, Innovation & Excellence

Benefits

We are committed to providing competitive benefits. Our benefits package for eligible employees includes

• medical, dental, vision, life insurance, flexible spending
• short term and long term disability
• several retirement account options with 401K organization match
• tuition assistance
• student loan reimbursement
• On-site training and education opportunities
• Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!