Patient Scheduling Rep - Clinics

Mimbres Memorial; Deming (NM); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Tuition Reimbursement Programs

Paid Time Off

401k

Identity Theft Protection

Pet Insurance

Job summary

Mimbres Memorial in Deming, NM is seeking a friendly medical office receptionist to coordinate scheduling across specialties, answer phones, and direct patients and referrals to the appropriate departments. You will play a key role in ensuring a courteous, informative first impression for patients and families.

The position emphasizes accurate scheduling, patient communication, and collaboration with Billing to explain financial responsibilities to patients.

Qualifications

• High School graduate or equivalent.
• Two years experience as a medical office receptionist preferred.

Responsibilities

• Coordinates the scheduling process across multiple specialties.
• Answers the phone and handles multiple lines in a pleasant and courteous manner, makes every interaction feel important, and a very satisfying experience for the patient and their families as the first point person for the patient’s care experience.
• Refers appropriate patient, guarantor, or representative to the Billing staff as appropriate.
• Schedules procedures according to patient convenience, pre-determined guidelines of departments, staffing, and equipment availability.
• Notifies patients of their financial responsibilities.

Skills

Customer service

Telephone etiquette

Multitasking

Education

High School graduate or equivalent

Two years experience as a medical office receptionist preferred

Job description

We offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Some of our unique benefits we offer include:

• Tuition Reimbursement Programs
• Paid Time Off
• 401k
• Identity Theft Protection
• Pet Insurance

Job Summary:

• Coordinates the scheduling process across multiple specialties.
• Answers the phone and handles multiple lines in a pleasant and courteous manner, makes every interaction feel important, and a very satisfying experience for the patient and their families as the first point person for the patient’s care experience. Customer service is the priority.
• Refers appropriate patient, guarantor, or representative to the Billing staff as appropriate.
• Schedules procedures according to patient convenience, pre-determined guidelines of departments, staffing, and equipment availability.
• Notifies patients of their financial responsibilities.

Qualifications:

High School graduate or equivalent.

Two years experience as a medical office receptionist preferred

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.