Patient Access Representative

Salem Regional Medical Center; Salem (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement

Tuition reimbursement

Employee Assistance Program

Cafeteria discounts

Job summary

Salem Regional Medical Center is looking for a Full Time Patient Access Representative to join the Scheduling Team. The role involves gathering essential information during the scheduling process and making insurance verification calls.

Ideal candidates will have clerical experience and strong interpersonal skills. This position ensures that patients and physician offices receive accurate information, maintaining courteous and professional communication.

Qualifications

• High school graduate with emphasis on clerical studies.
• Must have experience with clerical/office work.
• Must have knowledge of insurance company procedures.

Responsibilities

• Gather information during the scheduling process.
• Call insurance companies for verification including benefit details.
• Assist with questions and concerns from patients and physician offices.

Skills

Customer Service

Interpersonal Skills

Clerical Work Experience

Microsoft Word

Excel

Typing

Multitasking

Education

High school graduate

Job description

SRMC Has an Exciting Opportunity for Qualified Candidates!

Position: Full Time Patient Access Representative (Scheduling Team Assignment)

Department: Patient Access

Shift: Days, Varied

Purpose

The primary purpose of the Patient Access Representative is to perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor to assure that a successful, viable department is maintained at all times. The Patient Access Representative is responsible for gathering appropriate information during the scheduling process, accurately and timely calling insurance companies for verification including benefit details, referral information, precertification/authorization, and determining patient financial responsibilities. This individual will work closely with Case Management and physician offices to ensure that proper information is obtained by hospital so penalties and rejects are minimal. This individual will also assist the physician offices and patients with questions and concerns. This individual will perform these duties in a courteous and professional manner.

Qualifications

• High school graduate with emphasis on clerical studies.
• Must have experience with clerical/office work.
• Must have knowledge of insurance company procedures.
• Strong interpersonal skills with the ability to handle a large variety of circumstances and conditions.
• Customer Service
• Ability to work well with co-workers and work as a team
• Computer skills: Typing, Microsoft Word, Excel
• Be able to make a change on demand and a multitasker

Benefits

• Competitive wages
• Medical/prescription insurance
• Dental insurance
• Vision insurance
• Accident and critical insurance
• Employer paid life insurance
• 403 (b) retirement with employer matching
• Tuition reimbursement
• Continuing education reimbursement
• Cafeteria discounts
• Employee Assistance Program