Center Support & Training Specialist

Select Medical; Bridgewater (MA); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Health, dental, vision insurance

Company-matching 401(k)

Job summary

Select Physical Therapy in Massachusetts is seeking a full-time Center Support Specialist to coordinate patient services and front-desk duties across outpatient PT centers. The role will train new staff, implement policy updates, and support new technology initiatives, with travel to multiple centers as required.

The position emphasizes customer service excellence for patients, families, and coworkers, with a schedule of 8am-5pm, Monday through Friday, at 275 Bedford Street, Bridgewater.

Qualifications

• High school diploma or GED
• 1 Year of Medical Office Experience
• Insurance Verification Experience

Responsibilities

• Provides, at a minimum, all essential functions of the patient service specialist job
• Assist revenue cycle manager (RCM) with training and supporting all front desk staff
• Ensure patient records are maintained and organized according to our company policy
• Verify patients' insurance eligibility and authorizations as needed
• Support ongoing training of existing staff
• Travel to each center as needed

Skills

Medical Office Experience

Insurance Verification Experience

Supervisory Experience

Job description

Select Physical Therapy in Massachusetts is seeking a full-time Center Support Specialist to coordinate patient services and front-desk duties across outpatient PT centers. The role will train new staff, implement policy updates, and support new technology initiatives, with travel to multiple centers as required.

The position emphasizes customer service excellence for patients, families, and coworkers, with a schedule of 8am-5pm, Monday through Friday, at 275 Bedford Street, Bridgewater.