Center Support Specialist

Select Physical Therapy; Bridgewater (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Mentorship & Orientation

Generous PTO

Health, Vision, Dental

401(k) Retirement

Life and Disability Protection

Job summary

Select Physical Therapy is seeking a Center Support Specialist to coordinate patient services and handle administrative duties across outpatient centers. This role supports training, policy updates, and communications with patients, families, staff and management.

Based in Bridgewater, MA with travel to centers as needed; it is a full-time position, 8am-5pm, Monday–Friday. Benefits include mentorship, generous PTO, comprehensive health plans, a company 401(k) plan, and life/disability coverage.

Qualifications

• High school diploma or GED is required.
• 1 year of medical office experience is required.
• Insurance verification experience is required.

Responsibilities

• Coordinate patient services and administrative office duties across outpatient centers (5–12 centers).
• Assist revenue cycle management with training and support for front desk staff.
• Maintain patient records and verify insurance authorizations as needed.
• Travel to each center as required to support operations.

Skills

Medical Office Experience

Insurance Verification

Supervising Others

Education

High School Diploma or GED

Job description

Position: Center Support Specialist

Company: Select Physical Therapy

Location: 275 Bedford Street Bridgewater MA 02540

Schedule: Full-time, Monday-Friday (8am-5pm)

The Center Support Specialist works with management teams to ensure the efficient coordination of patient services and administrative office duties of our outpatient physical therapy centers within their scope of responsibility (between 5 and 12 centers). The Central Support Specialist also ensures the highest level of customer service is provided to patients and their families, customers, co-workers, and managers. This position will also support job training for newly hired patient service specialists, as well as updates on policies and procedures, new technology, and enhancements.

Why Join Us (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
• Provides, at a minimum, all essential functions of the patient service specialist job
• Assist revenue cycle manager (RCM) with training and supporting all front desk staff
• Ensure patient records are maintained and organized according to our company policy
• Verify patients' insurance eligibility and authorizations as needed
• Support ongoing training of existing staff
• Travel to each center as needed

Minimum Qualifications

• High school diploma or GED
• 1 Year of Medical Office Experience
• Insurance Verification Experience

Preferred Qualifications

• Experience supervising others