Center Support Specialist

Select Medical; Bridgewater (MA); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Health, dental, vision insurance

Company-matching 401(k)

Job summary

Select Physical Therapy in Massachusetts is seeking a full-time Center Support Specialist to coordinate patient services and front-desk duties across outpatient PT centers. The role will train new staff, implement policy updates, and support new technology initiatives, with travel to multiple centers as required.

The position emphasizes customer service excellence for patients, families, and coworkers, with a schedule of 8am-5pm, Monday through Friday, at 275 Bedford Street, Bridgewater.

Qualifications

• High school diploma or GED
• 1 Year of Medical Office Experience
• Insurance Verification Experience

Responsibilities

• Provides, at a minimum, all essential functions of the patient service specialist job
• Assist revenue cycle manager (RCM) with training and supporting all front desk staff
• Ensure patient records are maintained and organized according to our company policy
• Verify patients' insurance eligibility and authorizations as needed
• Support ongoing training of existing staff
• Travel to each center as needed

Skills

Medical Office Experience

Insurance Verification Experience

Supervisory Experience

Job description

Overview

Position:Center Support Specialist

Company: Select Physical Therapy

Location:275 Bedford Street Bridgewater MA 02540

Schedule: Full-time, Monday-Friday (8am-5pm)

Compensation: $22.00 - $24.00/hour based on experience

The Center Support Specialist works with management teams to ensure the efficient coordination of patient services and administrative office duties of our outpatient physical therapy centers within their scope of responsibility (between 5 and 12 centers). The Central Support Specialist also ensures the highest level of customer service is provided to patients and their families, customers, co-workers, and managers. This position will also support job training for newly hired patient service specialists, as well as updates on policies and procedures, new technology, and enhancements.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition


• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance


• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings


• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Responsibilities

• Provides, at a minimum, all essential functions of the patient service specialist job


• Assist revenue cycle manager (RCM) with training and supporting all front desk staff


• Ensure patient records are maintained and organized according to our company policy


• Verify patients' insurance eligibility and authorizations as needed


• Support ongoing training of existing staff


• Travel to each center as needed

Qualifications

Minimum Qualifications:

• High school diploma or GED


• 1 Year of Medical Office Experience


• Insurance Verification Experience

Preferred Qualifications:

• Experience supervising others

Additional Data

Equal Opportunity Employer/including Disabled/Veterans