Center Sales Director: Lead, Coach & Uncapped Earnings

European Wax Center, Inc.; Geneva (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Base salary $55k–$65k

Up to $25k commissions

Complementary waxing services

50% off skincare products

401(k) plan

Paid time off

Parental leave

Medical, dental, and vision insurance

Life and disability insurance

FSA and dependent care benefits

Pre-tax commuter benefits

Career development opportunities

Job summary

European Wax Center, Inc. is seeking a Center Sales Director for EWC Growth to lead the center’s performance, develop a winning team, and elevate guest experiences.

You’ll own sales, service, and operations day-to-day, setting expectations, coaching your team, and driving a high-performance culture in a fast-paced retail setting. With 3+ years in sales leadership, you’ll build local partnerships, manage KPIs and budgets, and ensure a consistently exceptional guest journey while growing revenue

Qualifications

• 3+ years in a sales leadership or management role across retail, beauty, or spa industries.
• Exposure to a luxury environment preferred.
• Proven track record of achieving sales and operational targets.

Responsibilities

• Drive service sales, retail sales, Wax Passes, and future bookings.
• Own center KPIs, revenue goals, and performance metrics.
• Analyze results and turn insights into action.
• Grass-roots marketing: build local partnerships through events to add new guests.
• Coach associates on behaviors that drive stronger sales performance and elevated guest experience.
• Execute local marketing and community engagement initiatives that grow the business.
• Recruit, hire, train, and retain high-performing associates.
• Coach your team to strengthen sales, service, and leadership skills.
• Deliver regular feedback and performance conversations.
• Build a positive, high-energy culture and maintain center operations.

Skills

Sales leadership

Team development

Operational excellence

Guest experience

Job description

European Wax Center, Inc. is seeking a Center Sales Director for EWC Growth to lead the center’s performance, develop a winning team, and elevate guest experiences.

You’ll own sales, service, and operations day-to-day, setting expectations, coaching your team, and driving a high-performance culture in a fast-paced retail setting. With 3+ years in sales leadership, you’ll build local partnerships, manage KPIs and budgets, and ensure a consistently exceptional guest journey while growing revenue