Center Operations Manager - ABA Clinic

Kaleidoscope ABA Autism Therapy Services; Springfield (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Kaleidoscope Family Solutions ABA is seeking a Center Operations Manager in Springfield, MA to oversee day-to-day operations, staffing, and administration for our therapy center serving children with autism. The role supports HR, Operations, and Clinical teams, acting as primary liaison between administrative and clinical staff.

The candidate will manage scheduling, recruitment, and client records, ensuring services align with insurer-approved hours and center budgets, while maintaining high

Qualifications

• Bachelor's degree or equivalent work experience.
• Degree in Marketing, Business Administration, or Healthcare Management preferred.

Responsibilities

• Oversee day-to-day center operations and staff scheduling.
• Manage recruitment, scheduling, customer service, reporting, and admin tasks.
• Maintain accurate records of staffing and service delivery for each case.
• Coordinate master scheduling and staffing to meet insurer-approved budgeted hours.

Skills

Staff management

Time management

Communication skills

Attention to detail

Multitasking

Professional presentation

Education

Bachelor's degree

Business/Healthcare management degree (preferred)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Kaleidoscope Family Solutions ABA is seeking a Center Operations Manager in Springfield, MA to oversee day-to-day operations, staffing, and administration for our therapy center serving children with autism. The role supports HR, Operations, and Clinical teams, acting as primary liaison between administrative and clinical staff.

The candidate will manage scheduling, recruitment, and client records, ensuring services align with insurer-approved hours and center budgets, while maintaining high