Center Operations Leader: Training & People Growth

Octapharma Plasma; North Riverside (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Formal training

Excellent medical plans

Health Savings Account (HSA)

Tuition Reimbursement

Employee assistance program (EAP)

Wellness program

Paid time off

Company-paid holidays

Personal time

Job summary

Octapharma Plasma is hiring a Center Operations Manager I in North Riverside, IL. This role leads don or center teams, supports training, ensures regulatory compliance, and helps optimize production and staffing.

Strong communication and organizational skills are essential. You will participate in hiring decisions, coach staff, and oversee maintenance and performance improvement initiatives to drive center performance.

Qualifications

• High School Diploma, or equivalent (GED) with 12 months applicable experience.
• Up to 1 year of operations and/or process management/supervisory experience preferred.
• Up to 1 year of people management preferred including recruiting, training, etc.
• Ability to function effectively in a fast-paced environment with frequent interruptions required.
• Experience working in a highly regulated industry preferred.
• Effective communication and organizational skills required.
• Ability to work daytime and evening hours, weekends, holidays, extended shifts and periodically after hours.

Responsibilities

• Responsible for providing feedback for comprehensive employee performance evaluations, performance improvement plans, individual development plans and corrective actions as applicable.
• Collaborates on employment decisions to include hiring, promotions, demotions, and terminations that strategically align with both employee and business needs.
• Nurtures robust and positive culture within the donor center, exemplifying core values.
• Assists in employee relations investigations.
• Exercises the role of a Designated Trainer with a focus on conducting thorough on-the-job and certification training for both new and existing employees, diligently ensuring alignment with regulatory requirements and standards.
• Oversees the performance of preventive maintenance of donor center equipment to ensure that the equipment is well-maintained and in good working order.
• Identify opportunities for process optimization and contribute to the development of best practices.
• Regularly conducts thorough area walkthroughs, demonstrating a consistent and visible presence in production zones.
• Facilitates optimal productivity in production areas by providing necessary assistance as required.
• Collaborates and supports marketing and advertising initiatives, collaborating with relevant corporate departments to pinpoint and implement essential enhancements.
• Assists with schedule and payroll records to optimize the efficient allocation of employee hours.
• Performs other related duties as assigned.

Skills

Leadership

Communication

Microsoft Office

Team management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Octapharma Plasma is hiring a Center Operations Manager I in North Riverside, IL. This role leads don or center teams, supports training, ensures regulatory compliance, and helps optimize production and staffing.

Strong communication and organizational skills are essential. You will participate in hiring decisions, coach staff, and oversee maintenance and performance improvement initiatives to drive center performance.