Center Operations Leader: Elevate Experience & Profit

Paycom - ATS; Wheeling Township (IL); On-site; USD 75,000 - 110,000; Full time

Job summary

Paycom - ATS is seeking a Center Manager in Wheeling Township, IL to lead operations, sales, and customer experience at the service center. The role balances hands-on leadership in the bay with strategic oversight of revenue, costs, safety, and talent development.

The ideal candidate has 3+ years of people leadership experience, a strong understanding of P&L management, and a proven track record of achieving sales KPIs in a high-volume, customer-facing environment.

Qualifications

• High school diploma or equivalent required.
• 3+ years of people leadership experience.
• Automotive or service retail management experience preferred.

Responsibilities

• Deliver a best-in-class customer experience and drive sales performance.
• Own the center’s Profit & Loss (P&L) and manage revenue, labor, and operating expenses.
• Lead staffing, safety, and talent development to build a high-performing team.
• Oversee daily operations, scheduling, and store readiness with accurate inventory control.

Skills

Leadership

P&L management

Sales targets

Customer experience

Team development

Education

High school diploma or equivalent

Tools

POS systems

Scheduling tools

Standard business software

Job description

Paycom - ATS is seeking a Center Manager in Wheeling Township, IL to lead operations, sales, and customer experience at the service center. The role balances hands-on leadership in the bay with strategic oversight of revenue, costs, safety, and talent development.

The ideal candidate has 3+ years of people leadership experience, a strong understanding of P&L management, and a proven track record of achieving sales KPIs in a high-volume, customer-facing environment.