Center Operations Leader – Compliance, HR & Equity

CSL; Grand Junction (CO); On-site; USD 85,000 - 101,000; Full time

Job summary

CSL Center Manager in Grand Junction, CO oversees center operations, drives production goals, monitors net yields, and implements improvement plans.

You will lead HR functions, ensure compliance with SOPs and regulations, manage budgets and cash reporting, and escalate quality issues. The role also focuses on donor experience, safety, and community representation while maintaining data confidentiality and regulatory readiness.

Qualifications

• Bachelor’s degree preferred or equivalent combination of education and 4+ years' management experience.
• Minimum 2 years of management experience overseeing others.
• Proficiency in English (written and verbal) and knowledge of industry regulations.

Responsibilities

• Oversee center operations, including achieving production goals, monitoring net yields, and implementing improvement plans.
• Improve donor retention and flow by analyzing trends and implementing corrective strategies to enhance the donor experience.
• Ensure compliance with all Company SOPs and applicable federal, state, and local regulations.
• Lead financial management activities including annual budget planning, achieving monthly financial goals, and overseeing accurate cash handling and reporting.
• Escalate quality concerns to the Associate Director of Operations.
• Analyze performance data to improve quality, efficiency, and profitability, and implement corrective action plans.
• Support audit processes by addressing findings with action plans and maintaining a state of constant inspection readiness.
• Enforce health, safety, and environmental (HSE) policies and OSHA requirements, while ensuring all team members are trained on safety practices.
• Lead HR functions, including recruitment, training, development, performance management, and terminations, while minimizing turnover and adhering to policy.
• Manage local marketing and advertising activities to ensure understanding of promotional goals.
• Represent the center in the local community and with local partners, vendors, and media outlets.
• Safeguard the confidentiality of all employees, donor, and center information.

Skills

Leadership

Operations management

Compliance knowledge

HR management

Donor relations

Education

Bachelor’s Degree preferred

Equivalent combination of education and professional work experience (minimum 4 years) required

Job description

CSL Center Manager in Grand Junction, CO oversees center operations, drives production goals, monitors net yields, and implements improvement plans.

You will lead HR functions, ensure compliance with SOPs and regulations, manage budgets and cash reporting, and escalate quality issues. The role also focuses on donor experience, safety, and community representation while maintaining data confidentiality and regulatory readiness.