Center Operations & Compliance Leader

CSL Vifor; Waukegan (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

CSL Vifor Center Manager position overseeing all center operations and serving as the main liaison with corporate to drive continuous improvement. Reports to ADO, with direct accountability for center staff (excluding quality personnel).

The role focuses on achieving production goals, donor retention, regulatory compliance, financial management, and safety. Strong leadership and English proficiency are essential, with experience in a management role required.

Qualifications

• Bachelor’s Degree preferred, OR Equivalent combination of education and professional work experience (minimum 4 years) required.
• Minimum of 2 years of experience in a management role overseeing others.
• Knowledge of industry regulations and compliance practices.
• Proficiency in English (written and verbal).

Responsibilities

• Oversee center operations, including achieving production goals, monitoring yields, and improving plans.
• Improve donor retention and flow by analyzing trends and implementing corrective strategies.
• Ensure compliance with all SOPs and federal, state, and local regulations.
• Lead financial management, including budget planning and cash handling reporting.
• Escalate quality concerns to the Associate Director of Operations.
• Analyze performance data to improve quality, efficiency, and profitability.
• Support audits by addressing findings with action plans and inspection readiness.
• Enforce HSE policies and OSHA requirements and train the team on safety practices.
• Lead HR functions: recruiting, training, development, performance management, terminations.
• Manage local marketing and advertising to meet promotional goals.
• Represent the center with the community, vendors, and media outlets.
• Safeguard confidentiality of employees, donors, and center information.

Education

Bachelor’s degree or equivalent education and experience

Job description

CSL Vifor Center Manager position overseeing all center operations and serving as the main liaison with corporate to drive continuous improvement. Reports to ADO, with direct accountability for center staff (excluding quality personnel).

The role focuses on achieving production goals, donor retention, regulatory compliance, financial management, and safety. Strong leadership and English proficiency are essential, with experience in a management role required.