Center Operations & Compliance Lead

CSL Vifor; Salt Lake City (UT); On-site; USD 90,000 - 130,000; Full time

Job summary

CSL Vifor Salt Lake City is seeking a Center Manager to oversee daily operations, drive production goals, and serve as the main liaison with corporate to ensure compliance and continuous improvement. You will lead HR, finance, marketing, and safety programs, manage budgets, monitor donor experiences, ensure regulatory compliance, and represent the center with partners and the community.

Candidates should have a bachelor’s degree (or equivalent) and at least 2 years in a management role, strong

Qualifications

• Bachelor’s Degree preferred or equivalent work experience (minimum 4 years) required.
• Minimum of 2 years of experience in a management role.

Responsibilities

• Oversee center operations, including achieving production goals, monitoring net yields, and implementing improvement plans.
• Improve donor retention and flow by analyzing trends and implementing corrective strategies to enhance the donor experience.
• Ensure compliance with all Company SOPs and applicable federal, state, and local regulations.
• Lead financial management activities including annual budget planning, achieving monthly financial goals, and overseeing accurate cash handling and reporting.
• Escalate quality concerns to the Associate Director of Operations.
• Analyze performance data to improve quality, efficiency, and profitability, and implement corrective action plans.
• Support audit processes by addressing findings with action plans and maintaining a state of constant inspection readiness.
• Enforce health, safety, and environmental (HSE) policies and OSHA requirements, while ensuring all team members are trained on safety practices.
• Lead HR functions, including recruitment, training, development, performance management, and terminations, while minimizing turnover and adhering to policy.
• Manage local marketing and advertising activities to ensure understanding of promotional goals.
• Represent the center in the local community and with local partners, vendors, and media outlets.
• Safeguard the confidentiality of all employees, donor, and center information.

Skills

Management experience

Proficiency in English

Education

Bachelor’s Degree or equivalent experience

Job description

CSL Vifor Salt Lake City is seeking a Center Manager to oversee daily operations, drive production goals, and serve as the main liaison with corporate to ensure compliance and continuous improvement. You will lead HR, finance, marketing, and safety programs, manage budgets, monitor donor experiences, ensure regulatory compliance, and represent the center with partners and the community.

Candidates should have a bachelor’s degree (or equivalent) and at least 2 years in a management role, strong