Center Operations & Compliance Leader

CSL Vifor; Hazel Crest (IL); On-site; USD 85,000 - 93,000; Full time

Job summary

CSL Vifor in Hazel Crest, IL is seeking a Center Manager to oversee all center operations, drive continuous improvement, and serve as the main liaison with corporate. You will report to the Associate Director of Operations and lead HR, finance, compliance, safety, and local marketing while ensuring donor engagement and operational excellence.

This on-site role requires a Bachelor's degree (or equivalent experience) and at least two years in a management role; base pay ranges from $85,100 to

Qualifications

• Experience leading center operations and teams.
• Knowledge of regulatory practices and compliance.
• Strong English communication skills.

Responsibilities

• Oversee center operations, including achieving production goals, monitoring net yields, and implementing improvement plans.
• Improve donor retention and flow by analyzing trends and implementing corrective strategies to enhance the donor experience.
• Ensure compliance with all Company SOPs and applicable federal, state, and local regulations.
• Lead financial management activities including annual budget planning, achieving monthly financial goals, and overseeing accurate cash handling and reporting.
• Escalate quality concerns to the Associate Director of Operations.
• Analyze performance data to improve quality, efficiency, and profitability, and implement corrective action plans.
• Support audit processes by addressing findings with action plans and maintaining a state of constant inspection readiness.
• Enforce health, safety, and environmental (HSE) policies and OSHA requirements, while ensuring all team members are trained on safety practices.
• Lead HR functions, including recruitment, training, development, performance management, and terminations, while minimizing turnover and adhering to policy.
• Manage local marketing and advertising activities to ensure understanding of promotional goals.
• Represent the center in the local community and with local partners, vendors, and media outlets.
• Safeguard the confidentiality of all employees, donor, and center information.

Skills

Leadership

Operations management

Regulatory compliance

Financial management

Donor management

English proficiency

Education

Bachelor’s Degree or equivalent experience

Job description

CSL Vifor in Hazel Crest, IL is seeking a Center Manager to oversee all center operations, drive continuous improvement, and serve as the main liaison with corporate. You will report to the Associate Director of Operations and lead HR, finance, compliance, safety, and local marketing while ensuring donor engagement and operational excellence.

This on-site role requires a Bachelor's degree (or equivalent experience) and at least two years in a management role; base pay ranges from $85,100 to