Sales Center Operations Lead

Motion; Muskogee (OK); On-site; USD 70,000 - 100,000; Full time

Job summary

Motion Industries in Oklahoma is seeking a Sales Center Operations Manager to lead the Customer Service Representatives and oversee daily operations, ensuring effective support for the sales force.

Under limited supervision, you will direct workflow, coordinate inventory, manage budgets, and drive improvements while upholding company policies.

Candidates should have a bachelor's degree and 3–5 years of related experience, with strong leadership, analytical, and financial skills.

Qualifications

• Typically requires a bachelor's degree and 3–5 years of related experience.
• Strong leadership and people-management skills are essential.
• Analytical, mathematical, and financial acumen are needed.
• Reliable, well-organized with close attention to detail.

Responsibilities

• Plan, direct, supervise, and evaluate workflow.
• Provide customer service including order processing, shortages, delivery dates, and price changes.
• Manage virtual inventory for the sales office and weekly inventory cost reconciliation.
• Handle daily cross-dock freight and DOT compliance.
• May hire and conduct performance appraisals; may oversee multiple teams.
• Coordinate activities to meet operational requirements.
• Oversee adherence to policies and procedures.
• Authorize special price concessions, quotes, or adjustments.
• Resolve order problems with customers and suppliers.
• Manage budget responsibilities.

Skills

Leadership

Communication

People management

Analytical thinking

Financial acumen

Attention to detail

Education

Bachelor's degree

Job description

Motion Industries in Oklahoma is seeking a Sales Center Operations Manager to lead the Customer Service Representatives and oversee daily operations, ensuring effective support for the sales force.

Under limited supervision, you will direct workflow, coordinate inventory, manage budgets, and drive improvements while upholding company policies.

Candidates should have a bachelor's degree and 3–5 years of related experience, with strong leadership, analytical, and financial skills.