Center Manager: Service, Sales & Growth Leader

Grease-Monkey; Stillwater (MN); On-site; USD 65,000 - 100,000; Full time

Job summary

Grease-Monkey in Stillwater, MN, seeks a Center Manager to lead daily service center operations and deliver top-tier customer experiences while driving sales, profitability, and team performance.

You will own the center's P&L, manage staff from technicians to supervisors, uphold safety standards, and cultivate relationships with local fleets to grow repeat business. This hands-on leadership role requires strong business acumen and effective communication.

Qualifications

• High school diploma or equivalent required.
• 3+ years of people leadership experience; automotive or service retail management preferred.
• Strong understanding of P&L management, cost control, and revenue growth strategies.
• Experience in a high-volume, customer-facing environment.
• Comfortable using POS systems, scheduling tools, and standard business software.

Responsibilities

• Deliver a best-in-class customer experience grounded in trust, transparency, and efficiency.
• Build lasting relationships with customers and local fleet accounts to drive repeat business.
• Lead the execution of a consistent, high-quality sales process including vehicle health checks and service recommendations.
• Own and manage the center’s Profit & Loss (P&L), including revenue, labor, and operating expenses.
• Oversee daily operations including service bay efficiency, workflow, scheduling, and store readiness.
• Lead from the front—coaching a high-performing team of service technicians and leaders and ensuring safety and compliance.

Skills

People leadership

P&L management

Sales targets

Customer experience

POS systems

Scheduling tools

Communication

Problem-solving

Decision-making

Safety awareness

Education

High school diploma or equivalent

Tools

POS software

Microsoft Office

Job description

Grease-Monkey in Stillwater, MN, seeks a Center Manager to lead daily service center operations and deliver top-tier customer experiences while driving sales, profitability, and team performance.

You will own the center's P&L, manage staff from technicians to supervisors, uphold safety standards, and cultivate relationships with local fleets to grow repeat business. This hands-on leadership role requires strong business acumen and effective communication.