Center Operations Lead: ABA Clinic Scheduling & Support

Advanced Behavioral Therapy; Beachwood (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Generous Paid Time Off

Paid Holidays

Health Insurance, dental insurance and

Job summary

Advanced Behavioral Therapy in Beachwood, OH seeks a Center Operations Coordinator to be the operational backbone of the ABA center. You’ll coordinate scheduling, client intake, front-desk tasks, and daily operations to let clinical staff focus on therapy.

Ideal candidates bring 2+ years in scheduling/admin roles, strong EHR/digital scheduling skills, and proficiency with Microsoft Office or Google Workspace, plus HIPAA training for high-volume service environments.

Qualifications

• High School Diploma or GED is required.
• A minimum of two (2) years of professional experience in a scheduling, administrative, or reception role, preferably within a healthcare or educational setting.
• Demonstrated expertise in using Electronic Health Record (EHR) and digital scheduling platforms.
• High proficiency in the Microsoft Office or Google Workspace suite.
• Formal HIPAA training and extensive experience in a high-volume customer-service environment.

Responsibilities

• Master Scheduling & Capacity Management
• Client Intake & Onboarding
• Front Desk Operations & Hospitality
• Policy Adherence & Staff Support
• Admin, Facilities & Reporting Support

Skills

Scheduling expertise

Communication

Attention to detail

Customer service

HIPAA compliance

Education

Associate's or Bachelor's degree in Healthcare Administration or related field

High School Diploma or GED

Tools

Electronic Health Record (EHR) systems

Digital scheduling platforms

Microsoft Office / Google Workspace

Job description

Advanced Behavioral Therapy in Beachwood, OH seeks a Center Operations Coordinator to be the operational backbone of the ABA center. You’ll coordinate scheduling, client intake, front-desk tasks, and daily operations to let clinical staff focus on therapy.

Ideal candidates bring 2+ years in scheduling/admin roles, strong EHR/digital scheduling skills, and proficiency with Microsoft Office or Google Workspace, plus HIPAA training for high-volume service environments.