Center Operations Coordinator

Apploi; Columbus (OH); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Health Insurance

Dental Insurance

Vision Insurance

401K Plan

Paid Training

Job summary

Apploi in Columbus, OH is seeking a Center Operations Coordinator to serve as the operational backbone of our ABA center. This non-clinical role focuses on scheduling, intake, front-desk management, and daily logistics to free clinicians to focus on therapy.

You will work Monday–Friday, 7:45–4:15, ensuring smooth daily operations, adherence to HIPAA, and supportive admin workflows. Benefits include PTO, holidays, and health/dental/vision insurance.

Qualifications

• High School Diploma or GED required.
• Two years of scheduling/administrative/reception experience in healthcare or education preferred.
• Experience with EHR and digital scheduling platforms required.
• Proficiency in Microsoft Office or Google Workspace required.
• Formal HIPAA training and experience in high-volume customer service required.

Responsibilities

• Master Scheduling & Capacity Management.
• Client Intake & Onboarding.
• Front Desk Operations & Hospitality.
• Policy Adherence & Staff Support.
• Admin, Facilities & Reporting Support.

Skills

Scheduling expertise

Administrative support

Front desk operations

Client intake handling

Communication skills

HIPAA compliance

Education

High School Diploma or GED

Associate's or Bachelor's degree in Healthcare Administration/Business

Tools

EHR systems

Microsoft Office

Google Workspace

Job description

Are you a detail-oriented operations professional who thrives in fast-paced, mission-driven environments? We're seeking a Center Operations Coordinator to become the operational backbone of our Columbus ABA center.

This critical role is the central point of contact for scheduling, client intake, front-desk management, and daily operational support. You’ll ensure that every day runs like clockwork—freeing up our clinical team to focus on delivering world-class therapy.This is a non-clinical role ideal for someone with outstanding logistics skills, excellent communication, and a passion for building systems that support clinical excellence.

This is a full time position at the Center Monday-Friday 7:45-4:15

Amazing Benefits!

• Generous Paid Time Off




• Paid Legal Holidays




• Health Insurance, dental insurance and vision insurance




• 401 K Plan




• Paid training and support!

Responsibilities

• Master Scheduling & Capacity Management




• Client Intake & Onboarding




• Front Desk Operations & Hospitality




• Policy Adherence & Staff Support




• Admin, Facilities & Reporting Support

Required Qualifications

• High School Diploma or GED is required.




• A minimum of two (2) years of professional experience in a scheduling, administrative, or reception role, preferably within a healthcare or educational setting.




• Demonstrated expertise in using Electronic Health Record (EHR) and digital scheduling platforms.




• High proficiency in the Microsoft Office or Google Workspace suite.




• Formal HIPAA training and extensive experience in a high-volume customer-service environment.

Preferred Qualifications

• Associate's or Bachelor's degree in Healthcare Administration, Business, or a similar field.




• Prior experience or exposure to an ABA therapy or pediatric clinic environment, providing a foundational understanding of the clinical setting.




• Working knowledge of the Ohio Scholarship program.




• Bilingual proficiency.




• Advanced skills in Microsoft Excel (e.g., Pivot Tables, VLOOKUP) or experience with data visualization tools for enhanced reporting capabilities.

Join a growing ABA company that is as dedicated to your growth as it is to the children we serve!