Center Operations Coordinator

Advanced Behavioral Therapy; Beachwood (OH); Presencial; USD 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous Paid Time Off

Paid Holidays

Health Insurance, dental insurance and

Descripción de la vacante

Advanced Behavioral Therapy in Beachwood, OH seeks a Center Operations Coordinator to be the operational backbone of the ABA center. You’ll coordinate scheduling, client intake, front-desk tasks, and daily operations to let clinical staff focus on therapy.

Ideal candidates bring 2+ years in scheduling/admin roles, strong EHR/digital scheduling skills, and proficiency with Microsoft Office or Google Workspace, plus HIPAA training for high-volume service environments.

Formación

• High School Diploma or GED is required.
• A minimum of two (2) years of professional experience in a scheduling, administrative, or reception role, preferably within a healthcare or educational setting.
• Demonstrated expertise in using Electronic Health Record (EHR) and digital scheduling platforms.
• High proficiency in the Microsoft Office or Google Workspace suite.
• Formal HIPAA training and extensive experience in a high-volume customer-service environment.

Responsabilidades

• Master Scheduling & Capacity Management
• Client Intake & Onboarding
• Front Desk Operations & Hospitality
• Policy Adherence & Staff Support
• Admin, Facilities & Reporting Support

Conocimientos

Scheduling expertise

Communication

Attention to detail

Customer service

HIPAA compliance

Educación

Associate's or Bachelor's degree in Healthcare Administration or related field

High School Diploma or GED

Herramientas

Electronic Health Record (EHR) systems

Digital scheduling platforms

Microsoft Office / Google Workspace

Descripción del empleo

Are you a detail-oriented operations professional who thrives in fast-paced, mission-driven environments? We're seeking a Center Operations Coordinator to become the operational backbone of our Beachwood ABA center.

This critical role is the central point of contact for scheduling, client intake, front-desk management, and daily operational support. You’ll ensure that every day runs like clockwork—freeing up our clinical team to focus on delivering world-class therapy. This is a non-clinical role ideal for someone with outstanding logistics skills, excellent communication, and a passion for building systems that support clinical excellence.

This is a full time position at the Center Monday-Friday 7:45-4:15

Amazing Benefits!

• Generous Paid Time Off
• Paid Legal Holidays
• Health Insurance, dental insurance and vision insurance
• 401 K Plan
• Paid training and support!

Responsibilities

• Master Scheduling & Capacity Management
• Client Intake & Onboarding
• Front Desk Operations & Hospitality
• Policy Adherence & Staff Support
• Admin, Facilities & Reporting Support

Required Qualifications

• High School Diploma or GED is required.
• A minimum of two (2) years of professional experience in a scheduling, administrative, or reception role, preferably within a healthcare or educational setting.
• Demonstrated expertise in using Electronic Health Record (EHR) and digital scheduling platforms.
• High proficiency in the Microsoft Office or Google Workspace suite.
• Formal HIPAA training and extensive experience in a high-volume customer-service environment.

Preferred Qualifications

• Associate's or Bachelor's degree in Healthcare Administration, Business, or a similar field.
• Prior experience or exposure to an ABA therapy or pediatric clinic environment, providing a foundational understanding of the clinical setting.
• Working knowledge of the Ohio Scholarship program.
• Bilingual proficiency.
• Advanced skills in Microsoft Excel (e.g., Pivot Tables, VLOOKUP) or experience with data visualization tools for enhanced reporting capabilities.

Join a growing ABA company that is as dedicated to your growth as it is to the children we serve!