Center Operations & Compliance Leader

Octapharma-Plasma; Orlando (FL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Health Savings Account

Flexible Spending Account

Tuition Reimbursement

Employee Assistance Program

Wellness program

401k retirement plan

Paid time off

Company holidays

Job summary

Octapharma Plasma in Orlando, FL is seeking an Operations Manager to assist Center leadership with daily donor center operations and to plan and execute training compliance.

You will ensure regulatory compliance, manage facilities and equipment, supervise staff, monitor KPIs, and coordinate audits and CAPA with corporate teams. The role requires a High School Diploma or GED, a Bachelor's degree preferred, 1–3 years supervisory experience, and strong organizational and interpersonal skills.

Qualifications

• High Diploma or GED.
• Bachelor’s degree or up to 3 years of related experience preferred.
• One to three years of operations and/or process management/supervisory experience preferred.
• Three years of people management, including recruiting and training, preferred.
• Knowledge of working in a highly regulated industry preferred.

Responsibilities

• Ensure full compliance with all regulations (e.g., FDA SOPs, OSHA, CLIA, GMP) and maintain safety and quality standards.
• Host and support audits with timely responses and corrective actions.
• Maintain certifications, licenses, training documentation, and audit records.
• Mentor staff and enforce safety, health, environment, and quality policies.
• Manage donor center facilities, assets, and equipment for cleanliness and readiness.
• Oversee product inventory management, procurement efficiency, and P.O. submissions.
• Safeguard product integrity and proper storage per SOPs.
• Analyze KPIs to drive production goals, cost optimization, and quality initiatives.
• Lead performance management, evaluations, and development plans.
• Foster an inclusive workplace culture and HR policy adherence.
• Manage payroll records, scheduling, and staff allocation.
• Cultivate donor relationships and collaborate with marketing and advertising teams.
• Facilitate routine staff and leadership meetings.
• Report irregularities to immediate supervisor and coordinate CAPA with corporate teams.
• Perform other duties as assigned.

Skills

Organizational skills

Interpersonal communication

Office software

Budgeting knowledge

Regulatory experience

Education

High School Diploma or GED

Bachelor's degree (preferred)

Job description

Octapharma Plasma in Orlando, FL is seeking an Operations Manager to assist Center leadership with daily donor center operations and to plan and execute training compliance.

You will ensure regulatory compliance, manage facilities and equipment, supervise staff, monitor KPIs, and coordinate audits and CAPA with corporate teams. The role requires a High School Diploma or GED, a Bachelor's degree preferred, 1–3 years supervisory experience, and strong organizational and interpersonal skills.