Donor Center Operations & Compliance Lead

Octapharma Plasma, Inc.; Gretna (LA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Formal training

Medical, dental, and vision insurance

Health savings account

Flexible spending account

Tuition Reimbursement

Employee assistance program

Wellness program

401k retirement plan

Paid time off

Company paid holidays

Personal time

Job summary

Octapharma Plasma, Inc. is hiring a Center Operations Leader to assist the Center Director with daily donor center operations and training compliance. You will plan, implement, and execute training programs while maintaining high standards of safety, quality, and regulatory adherence.

The role involves managing facilities, inventory, audits, and staff performance, with a focus on operational efficiency, donor engagement, and CAPA coordination in a fast-paced environment.

Qualifications

• Bachelor’s degree or up to 3 years of related experience preferred.
• Up to three (3) years of operations and/or process management/supervisory experience preferred.
• Three (3) years of people management, including recruiting and training, preferred.

Responsibilities

• Ensure full compliance with all federal, state, and local regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP), maintaining the highest production, safety, and quality standards.
• Host and support internal and external audits to ensure timely responses and corrective actions.
• Mentor staff and promote adherence to safety, health, environmental, and quality policies; mitigate and report unsafe conditions.
• Manage donor center facilities, assets, and equipment to ensure cleanliness, preventive maintenance, and operational readiness.
• Oversee product inventory management, procurement efficiency, and purchase order submission in alignment with company practices.
• Lead employee performance management, including evaluations, development plans, corrective actions, and employment decisions.
• Foster a positive, inclusive workplace culture aligned with organizational values, and ensure adherence to HR policies and procedures.
• Cultivate positive donor relationships to drive retention, referrals, and donor growth, while collaborating with corporate teams on marketing and advertising initiatives.
• Performs other duties as assigned.

Job description

Octapharma Plasma, Inc. is hiring a Center Operations Leader to assist the Center Director with daily donor center operations and training compliance. You will plan, implement, and execute training programs while maintaining high standards of safety, quality, and regulatory adherence.

The role involves managing facilities, inventory, audits, and staff performance, with a focus on operational efficiency, donor engagement, and CAPA coordination in a fast-paced environment.