Center Growth & Operations Coordinator (ABA)

Applied ABC; Town of Florida (NY); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Time Off (PTO) and paid holidays

401(k) with employer match

Job summary

Applied ABC Center Coordinator – ABA Operations & Expansion in Hollywood, FL oversees growth and operational success of multiple ABA centers, collaborating with regional leadership, center directors, intake and recruiting to strengthen staffing, census, and referral pipelines.

The role blends relationship-building with operational problem-solving, staffing, onboarding, and launching new centers, ensuring consistency across locations and driving project completion.

Qualifications

• Previous administrative or operational experience within an ABA organization is required.
• Strong understanding of ABA center operations, staffing, intake, client onboarding, and insurance processes.
• Experience with referral development, client acquisition, census growth, recruiting, or payer relationships is strongly preferred.
• Strong communication, relationship-building, organizational, and problem-solving skills.
• Proactive and resourceful, with the ability to manage multiple priorities and independently move projects forward.
• Comfortable traveling to company locations as needed.

Responsibilities

• Build and maintain relationships with pediatricians, schools, psychologists, therapists, case managers, community organizations, and other referral sources.
• Identify opportunities to increase center census and strengthen the referral pipeline.
• Partner with intake and center leadership to follow up on leads, referrals, evaluations, authorizations, and barriers to starting services.
• Build relationships with insurance representatives, payer contacts, and community partners.
• Participate in outreach, networking, and community engagement activities that support referral growth.
• Monitor referral activity and identify opportunities to improve client acquisition and center growth.
• Provide ongoing operational support to existing ABA centers.
• Partner with Center Directors and regional leadership to identify operational needs, challenges, and opportunities for improvement.
• Support the opening and launch of new ABA centers, including staffing, operational setup, onboarding, referral development, and launch readiness.
• Follow up on center performance, staffing needs, utilization, census, and other key operational priorities.
• Ensure company procedures, expectations, and systems are implemented consistently across locations.
• Troubleshoot day-to-day operational challenges and identify practical solutions.
• Support special projects related to center growth, expansion, staffing, and operational efficiency.
• Recruit, interview, and support the hiring and onboarding of center personnel, including RBTs, administrative staff, and other center-based team members.
• Build and maintain strong staffing pipelines across multiple locations.
• Partner with recruiting and center leadership to identify staffing needs and address hiring challenges.
• Support onboarding efforts and help ensure new team members have a positive and organized transition into the center.
• Identify staffing trends and opportunities to strengthen team stability and center operations.
• Work closely with regional leadership, Center Directors, Intake, Recruiting, and other internal teams to keep center priorities aligned.
• Maintain clear communication and follow-through on projects, operational needs, and growth initiatives.
• Coordinate multiple priorities across locations while maintaining organization and attention to detail.
• Take ownership of assigned projects and independently move tasks forward from planning through completion.

Skills

Administrative experience

Operational experience

Relationship-building

Communication

Problem-solving

Job description

Applied ABC Center Coordinator – ABA Operations & Expansion in Hollywood, FL oversees growth and operational success of multiple ABA centers, collaborating with regional leadership, center directors, intake and recruiting to strengthen staffing, census, and referral pipelines.

The role blends relationship-building with operational problem-solving, staffing, onboarding, and launching new centers, ensuring consistency across locations and driving project completion.