Center Coordinator

Applied ABC; Town of Florida (NY); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Time Off (PTO) and paid holidays

401(k) with employer match

Job summary

Applied ABC Center Coordinator – ABA Operations & Expansion in Hollywood, FL oversees growth and operational success of multiple ABA centers, collaborating with regional leadership, center directors, intake and recruiting to strengthen staffing, census, and referral pipelines.

The role blends relationship-building with operational problem-solving, staffing, onboarding, and launching new centers, ensuring consistency across locations and driving project completion.

Qualifications

• Previous administrative or operational experience within an ABA organization is required.
• Strong understanding of ABA center operations, staffing, intake, client onboarding, and insurance processes.
• Experience with referral development, client acquisition, census growth, recruiting, or payer relationships is strongly preferred.
• Strong communication, relationship-building, organizational, and problem-solving skills.
• Proactive and resourceful, with the ability to manage multiple priorities and independently move projects forward.
• Comfortable traveling to company locations as needed.

Responsibilities

• Build and maintain relationships with pediatricians, schools, psychologists, therapists, case managers, community organizations, and other referral sources.
• Identify opportunities to increase center census and strengthen the referral pipeline.
• Partner with intake and center leadership to follow up on leads, referrals, evaluations, authorizations, and barriers to starting services.
• Build relationships with insurance representatives, payer contacts, and community partners.
• Participate in outreach, networking, and community engagement activities that support referral growth.
• Monitor referral activity and identify opportunities to improve client acquisition and center growth.
• Provide ongoing operational support to existing ABA centers.
• Partner with Center Directors and regional leadership to identify operational needs, challenges, and opportunities for improvement.
• Support the opening and launch of new ABA centers, including staffing, operational setup, onboarding, referral development, and launch readiness.
• Follow up on center performance, staffing needs, utilization, census, and other key operational priorities.
• Ensure company procedures, expectations, and systems are implemented consistently across locations.
• Troubleshoot day-to-day operational challenges and identify practical solutions.
• Support special projects related to center growth, expansion, staffing, and operational efficiency.
• Recruit, interview, and support the hiring and onboarding of center personnel, including RBTs, administrative staff, and other center-based team members.
• Build and maintain strong staffing pipelines across multiple locations.
• Partner with recruiting and center leadership to identify staffing needs and address hiring challenges.
• Support onboarding efforts and help ensure new team members have a positive and organized transition into the center.
• Identify staffing trends and opportunities to strengthen team stability and center operations.
• Work closely with regional leadership, Center Directors, Intake, Recruiting, and other internal teams to keep center priorities aligned.
• Maintain clear communication and follow-through on projects, operational needs, and growth initiatives.
• Coordinate multiple priorities across locations while maintaining organization and attention to detail.
• Take ownership of assigned projects and independently move tasks forward from planning through completion.

Skills

Administrative experience

Operational experience

Relationship-building

Communication

Problem-solving

Job description

Center Coordinator – ABA Operations & Expansion

Location: Hollywood, FL

Schedule: Full-Time | In-Person

Who We Are

Applied ABC provides high-quality, data-driven ABA therapy to children with autism and their families. We're clinician-led, family-focused, and committed to delivering care that creates meaningful, lasting outcomes.

As we continue to grow, we're expanding our center-based services and looking for a Center Coordinator to help support that growth. This role will work closely with regional leadership and center teams to strengthen day-to-day operations, support existing locations, help launch new centers, and create opportunities for continued client and team growth.

We're looking for someone who is organized, proactive, relationship-driven, and comfortable taking ownership. This is a hands-on role for someone who enjoys solving problems, building connections, and keeping multiple priorities moving forward.

Why You’ll Love Being Part of Applied ABC

• Make an Impact: Help expand access to quality ABA services by supporting center growth and connecting families with the care they need.
• Build Relationships: Develop meaningful relationships with referral sources, community partners, insurance contacts, and center teams.
• Be Part of Growth: Play an important role in opening new locations and strengthening existing centers as our organization continues to expand.
• Own Your Work: Take initiative, identify opportunities, and have the autonomy to move projects forward and make a difference.

Where You’ll Make an Impact

As the Center Coordinator – ABA Operations & Expansion, you'll support the growth and operational success of multiple ABA centers. You'll work alongside regional leadership, Center Directors, intake teams, and recruiting to strengthen staffing, increase center census, build referral relationships, and support new center launches.

This role requires someone who can move comfortably between relationship-building, operational problem-solving, recruiting, and project coordination. You'll be expected to identify needs, follow through on priorities, and help turn opportunities into action.

Role Overview

Center Growth & Referral Development

• Build and maintain relationships with pediatricians, schools, psychologists, therapists, case managers, community organizations, and other referral sources.
• Identify opportunities to increase center census and strengthen the referral pipeline.
• Partner with intake and center leadership to follow up on leads, referrals, evaluations, authorizations, and barriers to starting services.
• Build relationships with insurance representatives, payer contacts, and community partners.
• Participate in outreach, networking, and community engagement activities that support referral growth.
• Monitor referral activity and identify opportunities to improve client acquisition and center growth.

Center Operations & Expansion

• Provide ongoing operational support to existing ABA centers.
• Partner with Center Directors and regional leadership to identify operational needs, challenges, and opportunities for improvement.
• Support the opening and launch of new ABA centers, including staffing, operational setup, onboarding, referral development, and launch readiness.
• Follow up on center performance, staffing needs, utilization, census, and other key operational priorities.
• Ensure company procedures, expectations, and systems are implemented consistently across locations.
• Troubleshoot day-to-day operational challenges and identify practical solutions.
• Support special projects related to center growth, expansion, staffing, and operational efficiency.

Staffing & Team Support

• Recruit, interview, and support the hiring and onboarding of center personnel, including RBTs, administrative staff, and other center-based team members.
• Build and maintain strong staffing pipelines across multiple locations.
• Partner with recruiting and center leadership to identify staffing needs and address hiring challenges.
• Support onboarding efforts and help ensure new team members have a positive and organized transition into the center.
• Identify staffing trends and opportunities to strengthen team stability and center operations.

Cross-Functional Collaboration

• Work closely with regional leadership, Center Directors, Intake, Recruiting, and other internal teams to keep center priorities aligned.
• Maintain clear communication and follow-through on projects, operational needs, and growth initiatives.
• Coordinate multiple priorities across locations while maintaining organization and attention to detail.
• Take ownership of assigned projects and independently move tasks forward from planning through completion.

What Sets You Apart

• Previous administrative or operational experience within an ABA organization is required.
• Strong understanding of ABA center operations, staffing, intake, client onboarding, and insurance processes.
• Experience with referral development, client acquisition, census growth, recruiting, or payer relationships is strongly preferred.
• Strong communication, relationship-building, organizational, and problem-solving skills.
• Proactive and resourceful, with the ability to manage multiple priorities, identify needs, and independently move projects forward.
• Comfortable working in a fast-paced, growing organization and traveling to company locations as needed.

What We Offer

We are committed to supporting you professionally with a comprehensive total rewards package, including:

• Medical, dental, and vision insurance
• Paid Time Off (PTO) and paid holidays
• 401(k) with employer match

Where You’ll Work

Location: Hollywood, FL

Schedule: Full-Time | In-Person

Join a Mission That Matters

We're growing because more children and families need access to quality ABA services. With that growth comes the opportunity to build stronger centers, expand into new communities, and create an experience that works well for both families and the teams providing care.

We're looking for someone who wants to be part of that growth, someone who builds relationships, sees what needs to be done, and isn't afraid to jump in and get it done.

If you're organized, proactive, and excited by the opportunity to support both day-to-day operations and what's next for our centers, we'd love to hear from you.

Applied ABC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.