Clinic Operations Leader for Pediatric ABA

Action Behavior Centers; Matthews (NC); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

10 Days PTO

Health insurance - 90% coverage

401k with company match

Student loan repayment support

Maternity/Paternity Award

Tuition discounts

Job summary

Action Behavior Centers in Matthews, NC is seeking an Operations Manager to lead clinic operations, overseeing financials, safety, and compliance while supporting a large team of clinicians and staff.

The role emphasizes community engagement, KPI tracking, and developing leaders across multiple sites. Strong communication and high EQ are essential, with opportunities for career growth within ABC.

Qualifications

• At least 6 years of people management experience leading a large team across multiple sites/district management.
• Bachelor's or Master's degree preferred or considerable people management experience required.
• High EQ - we work with kids with developmental delays and their families.
• Strong and professional communication style among Department Leaders.
• An Impact Player who will give an amazing experience to all teammates and families; someone who is not afraid to run to the fire and save the day.

Responsibilities

• Metrics & Financials: Monthly tracking of KPIs, Clinic Budgets and Team Performance.
• Community Engagement: Establish strong connections with families, providing education and guidance throughout the onboarding journey.
• Team Leadership: Attract, Engage & Retain 25-50 teammates who deliver on Clinical Excellence; conduct performance evaluation, corrective actions and development plans; plan monthly & quarterly team events and celebrations.

Skills

People management

Leadership

Communication

Emotional intelligence

Education

Bachelor's or Master's degree

Job description

Action Behavior Centers in Matthews, NC is seeking an Operations Manager to lead clinic operations, overseeing financials, safety, and compliance while supporting a large team of clinicians and staff.

The role emphasizes community engagement, KPI tracking, and developing leaders across multiple sites. Strong communication and high EQ are essential, with opportunities for career growth within ABC.