Center Floor Leader: Elevate Guest Experience & Sales

European Wax Center, Inc.; Charlottesville (VA); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical insurance

401(k) with employer match

Paid Time Off

Supplemental insurance benefits

Zusammenfassung

Ballast Wax Services, LLC is seeking an Assistant Center Manager in Charlottesville, VA for an in-person role at 3912 Lenox Ave. You will lead the floor, coach the team, and own the guest experience while driving sales and representing the brand on duty.

The position offers growth to Center Manager and beyond, with responsibilities across opening/closing, POS accuracy, inventory, onboarding, and guest care. Competitive pay with bonuses and benefits apply.

Qualifikationen

• 2+ years in a guest-facing role (beauty, spa, retail, hospitality, or similar).
• Led or trained a team, ran a shift solo, or handled escalations.
• Comfortable recommending products and services; educate rather than hard-sell.

Aufgaben

• Lead from the floor and coach the team to deliver an exceptional guest experience.
• Drive sales by educating guests on Wax Passes, products, and services; coach KPIs.
• Manage opening/closing procedures, POS transactions, and guest profile updates.
• Support local marketing, community engagement, and day-to-day center operations.

Kenntnisse

Guest service

Team coaching

Sales driven

Customer care

Jobbeschreibung

Ballast Wax Services, LLC is seeking an Assistant Center Manager in Charlottesville, VA for an in-person role at 3912 Lenox Ave. You will lead the floor, coach the team, and own the guest experience while driving sales and representing the brand on duty.

The position offers growth to Center Manager and beyond, with responsibilities across opening/closing, POS accuracy, inventory, onboarding, and guest care. Competitive pay with bonuses and benefits apply.