Assistant Center Manager – Spa & Retail

European Wax Center, Inc.; Boardman Township (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

401(k) with employer match

Paid Time Off

Supplemental insurance benefits

Job summary

Ballast Wax European Wax Center is seeking an Assistant Center Manager to lead on the floor, coach the team, and own the guest experience. This role offers real responsibility with a clear path to more.

You’ll lead shifts, drive sales, and support operations while mentoring teammates and ensuring exceptional guest care. Growth into Center Manager and beyond is the long‑term goal with dedicated development and mentorship.

Qualifications

• Two-plus years in a guest-facing role in beauty, spa, retail, or hospitality.
• Experience leading or supervising, even informally.

Responsibilities

• Lead on the floor, coach team members, and own the guest experience.
• Drive sales by educating guests on products and services and meeting KPIs.
• Support operations including opening/closing, POS accuracy, and inventory.
• Mentor new hires and uphold service standards during shifts.

Skills

Guest service

Leadership

Coaching

Communication

Job description

Ballast Wax European Wax Center is seeking an Assistant Center Manager to lead on the floor, coach the team, and own the guest experience. This role offers real responsibility with a clear path to more.

You’ll lead shifts, drive sales, and support operations while mentoring teammates and ensuring exceptional guest care. Growth into Center Manager and beyond is the long‑term goal with dedicated development and mentorship.