Assistant Spa & Retail Leader — Growth Path to Center Manager

European Wax Center, Inc.; Pittsburgh (Allegheny County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Supplemental insurance

401(k) with employer match

Paid Time Off

Performance bonuses

Commission on personal sales

Job summary

Ballast Wax on Walnut Street in Pittsburgh is seeking an Assistant Manager to lead the store floor, coach the team, and own the guest experience. This role offers a clear path to Center Manager and beyond, with growth opportunities and competitive pay plus bonuses.

You will open and close the center, ensure cleanliness and accurate POS transactions, and support daily admin tasks while delivering exceptional service to guests in the evenings and on weekends.

Qualifications

• 2+ years in guest-facing roles in beauty, spa, retail, or hospitality.
• Proven leadership or shift-leading experience.
• Able to educate guests on products and services without hard-sell.

Responsibilities

• Set the tone for guest interactions and resolve issues promptly.
• Educate guests on Wax Passes, products, and services; drive sales.
• Coach and onboard team members; lead shifts when needed.
• Oversee opening/closing, sanitation, POS, and inventory reporting.

Skills

Guest experience

Retail leadership

Coaching

Sales

Communication

Tools

POS system

Job description

Ballast Wax on Walnut Street in Pittsburgh is seeking an Assistant Manager to lead the store floor, coach the team, and own the guest experience. This role offers a clear path to Center Manager and beyond, with growth opportunities and competitive pay plus bonuses.

You will open and close the center, ensure cleanliness and accurate POS transactions, and support daily admin tasks while delivering exceptional service to guests in the evenings and on weekends.