Center Administration Supervisor — On-Site Healthcare Ops

Conviva Senior Primary Care; Saint Petersburg (FL); On-site; USD 59,000 - 70,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off

Job summary

Conviva Senior Primary Care in St. Petersburg, Florida is seeking a Supervisor, Center Administration to lead day-to-day operations and support staff in a patient-facing clinic setting.

You will partner with clinicians to optimize staffing, policy implementation, and reliable patient care outcomes, while coaching teams and ensuring compliance with healthcare regulations. This on-site role follows a Mon–Fri, 8AM–5PM schedule with a competitive pay range and bonus opportunities.

Qualifications

• Must be able to work on-site at assigned Center(s).
• 3+ years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations, along with direct leadership experience and a demonstrated ability to lead, coach, and mentor teams.
• Primary Care experience, full-risk VBC experience, understanding of state and federal healthcare regulations.
• Experience with EMRs/HIMs systems and knowledge of various software tools.
• Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff.
• Job is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. Candidates selected for this job will be required to be screened for TB.
• Candidates selected for this job will be required to adhere to Humana's flu vaccine policy.
• Current CPR certification Associates working in the State of Florida will need ACHA Level II Background clearance.

Responsibilities

• Develop staffing plans and policies for the facility and oversee daily operations.
• Collaborate with clinicians to ensure optimal patient outcomes.
• Make scheduling and operational decisions; supervise a group of staff and ensure consistency in execution.
• Provide day-to-day oversight to associates and hold them accountable for policies.

Skills

Operational leadership

Front of house management

Clinical operations

Leadership coaching & mentoring

Interpersonal communication

Education

Bachelor's degree preferred

Healthcare Administration experience in lieu of degree

Tools

EMR/HIMs systems

Healthcare software tools

Job description

Conviva Senior Primary Care in St. Petersburg, Florida is seeking a Supervisor, Center Administration to lead day-to-day operations and support staff in a patient-facing clinic setting.

You will partner with clinicians to optimize staffing, policy implementation, and reliable patient care outcomes, while coaching teams and ensuring compliance with healthcare regulations. This on-site role follows a Mon–Fri, 8AM–5PM schedule with a competitive pay range and bonus opportunities.