Patient Services & Clinic Operations Lead

Suncoast Community Health Centers Inc.; Clair-Mel City (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Suncoast Community Health Centers Inc. seeks an Assistant Clinic Administrator to help manage daily operations in a busy clinic environment in Florida.

The role supports the Clinic Administrator and supervises the PA/MR Department, coordinating schedules, training staff, and ensuring efficient service delivery. The ideal candidate has strong communication skills, familiarity with Medicare/Medicaid, and the ability to handle sensitive patient information while maintaining courteous, professional

Qualifications

• High school diploma or equivalent required.
• Computer literacy is required.
• Experience in customer service and public relations is preferred.
• Knowledge of Medicare, Medicaid, and workers' compensation is preferred.
• Experience in a hospital or clinic office setting is preferred.
• Excellent telephone skills are essential.
• At least 1 year as a patient coordinator is preferred.
• Bilingual English/Spanish skills preferred.

Responsibilities

• General supervision of PA/MR Department in the absence of Clinic Administrator.
• Confirm employees' schedules and performance status with the Clinic Administrator.
• Provide department procedures and training to new staff.
• Answer calls and provide information for Social Services, Patient Affairs and Medical Records.
• Audit cash daily, count monies, and maintain records.
• Collect monthly logs to maintain statistics.
• Act as liaison between department staff and manager.
• Assist Clinic Administrator in daily operations and special projects.
• Monitor and audit patient account information for billing accuracy.
• Train new personnel and conduct yearly evaluations.
• Perform any other duties as assigned.

Skills

Computer literacy

Supervisory experience

Medicare/Medicaid knowledge

Customer service experience

Public relations

Healthcare office experience

Telephone skills

Patient coordination

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

Suncoast Community Health Centers Inc. seeks an Assistant Clinic Administrator to help manage daily operations in a busy clinic environment in Florida.

The role supports the Clinic Administrator and supervises the PA/MR Department, coordinating schedules, training staff, and ensuring efficient service delivery. The ideal candidate has strong communication skills, familiarity with Medicare/Medicaid, and the ability to handle sensitive patient information while maintaining courteous, professional