Cell Therapy Account Manager

Jobtailor; Raleigh (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Jobtailor in Raleigh, NC is seeking a seasoned Senior Account Manager in cell therapy to cultivate and manage relationships across assigned hospital/academic accounts. You will develop customized account plans, coordinate cross-functional resources, and serve as the main contact for designated CAR T treatment sites.

With 7+ years in sales and 5+ years in hematology/oncology, you will drive account strategies, navigate complex environments, and travel as needed to support referrals and ensure

Qualifications

• 7+ years of sales, marketing, and/or commercial experience.

Responsibilities

• Assess, cultivate, and manage customer relationships across stakeholders within assigned accounts
• Develop customized site-specific account plans and coordinate resources to meet customer needs
• Serve as the main point of contact for designated CAR T treatment sites
• Collaborate with cross-functional partners to create a streamlined interface between account stakeholders and field-facing colleagues
• Navigate complex account environments and drive solutions addressing stakeholder needs
• Collaborate with partners to support referrals of appropriate patients to treatment centers
• Maintain and continuously develop disease- and product-specific knowledge
• Provide customer insights and timely feedback on business trends, therapeutic landscape changes, performance, industry issues, opportunities, and risks
• Ensure compliance with laws, regulations, and policies governing cell therapy activities
• Drive within the assigned territory and travel by airplane where required

Skills

Account Management

Business Planning

Stakeholder Identification

Disease-Specific Knowledge

Technical Expertise

Cross-Functional Collaboration

Analytical Skills

Communication Skills

Buy-and-Bill Reimbursement

Education

Bachelor’s Degree or equivalent

Tools

CRM

Job description

• Assess, cultivate, and manage customer relationships across stakeholders within assigned accounts


• Develop customized site-specific account plans and coordinate resources to meet customer needs


• Serve as the main point of contact for designated CAR T treatment sites


• Collaborate with cross-functional partners to create a streamlined interface between account stakeholders and field-facing colleagues


• Navigate complex account environments and drive solutions addressing stakeholder needs


• Collaborate with partners to support referrals of appropriate patients to treatment centers


• Maintain and continuously develop disease- and product-specific knowledge


• Provide customer insights and timely feedback on business trends, therapeutic landscape changes, performance, industry issues, opportunities, and risks


• Ensure compliance with laws, regulations, and policies governing cell therapy activities


• Drive within the assigned territory and travel by airplane where required

Requirements

• 7+ years of sales, marketing, and/or commercial experience


• 5+ years of experience in Hematology/Oncology


• Experience working in large, complex accounts and identifying influential stakeholders


• Customer service orientation with quick responses, reliability, and excellent follow-up


• Ability to partner with leadership and cross-functional partners to implement key account strategies


• High degree of technical expertise and business acumen


• Strong analytical, consulting, and business planning skills


• Excellent written and verbal communication skills and presentation style


• Thorough understanding of U.S. compliance guidelines


• Ability to work independently and travel as needed, up to 50%


• Valid driver's license


• Bachelor’s Degree or equivalent


• Hospital sales experience in academic and community settings preferred


• Buy-and-bill reimbursement experience preferred

Core Competencies

Demonstrates extensive experience in managing customer relationships and developing account strategies within Hematology/Oncology. Possesses strong analytical skills and a thorough understanding of U.S. compliance guidelines, ensuring effective collaboration with cross-functional partners and stakeholders.

Highest-signal resume keywords

• 7+ Years Of Sales Experience


• 5+ Years Of Hematology/Oncology Experience


• Customer Service Orientation


• Strong Analytical Skills


• Thorough Understanding Of U.S. Compliance Guidelines

Hard Skills

• Account Management


• Business Planning


• Stakeholder Identification


• Disease-Specific Knowledge


• Technical Expertise

Soft Skills

• Excellent Communication Skills


• Reliability


• Quick Response

Certifications & Qualifications

• Valid Driver's License

Industry Keywords

• Cell Therapy


• Buy-And-Bill Reimbursement


• Hospital Sales


• Complex Accounts


• Cross-Functional Collaboration