CCC1 Collision Estimator | Growth, Benefits & Impact

Gerber Payroll Services, Inc.; Charlotte (NC); In loco; USD 50.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual PTO

Paid parental leave

6 paid holidays

Health insurance from day 1

401(k) with company match

Short-Term Disability & Life Insurance

Voluntary Life Insurance

Continuing Education opportunities

Safety glasses provided annually

Uniform stipend

Voluntary Daily Pay

Descrizione del lavoro

Gerber Collision & Glass is hiring an Estimator in Charlotte, NC, to prepare accurate vehicle damage estimates, coordinate repairs, and communicate with customers and insurers throughout the repair process. The Estimator ensures documentation accuracy and aligns with team KPIs.

Applicants should have CCC1 Estimating experience, OE guideline knowledge, and a practical understanding of DRP processes. A valid driver's license and at least 1 year of relevant experience are required.

Competenze

• Knowledge of CCC1 Estimating System.
• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s.
• Minimum of 1-year experience.
• Must be willing to complete I-CAR Training.
• Valid Driver’s License.

Mansioni

• Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details.
• Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service.
• Ensure compliance with all insurance client requirements, processes and metrics.
• Ensure compliance with all WOW Operating Ways regarding customer drop-offs, repair planning, customer communication, and delivery.
• Communicate all customer requests and needs to appropriate team members.
• Provides positive energy when greeting customers in person and on the phone.
• Understanding of all required Insurance programs and procedures.
• Participate in daily “production walks” with the Management Team, as required.
• Support all team members when required.
• Participate in monthly Health & Safety and staff meeting (if required).
• Attend training, information sessions and workshops recommended by Store Manager.

Conoscenze

CCC1 Estimating System

OE Guidelines knowledge

Basic Computer Skills

Attention to detail

Customer service orientation

Formazione

High School Diploma or equivalent

I-CAR Training willingness

Strumenti

ERP/DRP Systems

CCC1 Estimating System

Descrizione del lavoro

Gerber Collision & Glass is hiring an Estimator in Charlotte, NC, to prepare accurate vehicle damage estimates, coordinate repairs, and communicate with customers and insurers throughout the repair process. The Estimator ensures documentation accuracy and aligns with team KPIs.

Applicants should have CCC1 Estimating experience, OE guideline knowledge, and a practical understanding of DRP processes. A valid driver's license and at least 1 year of relevant experience are required.