CBPC CGP - Palliative Care Scheduling Coordinator

Pallitus Health; Louisville, Northern (KY, KY); Hybrid; USD 36,000 - 50,000; Full time

Job summary

Pallitus Health Partners is seeking a Scheduling Coordinator to ensure referrals and patient visits are scheduled efficiently based on patient needs and staff availability. The role coordinates new and existing patient visits and supports provider/clinical team scheduling.

The coordinator maintains team availability lists and serves as a key contact for admissions, clinical teams, patients, and internal departments to optimize scheduling and resource alignment.

Qualifications

• High school diploma required.
• 2 years of scheduling or related experience; healthcare scheduling preferred.
• Proficiency with Microsoft Office Suite.
• Excellent organizational and problem-solving skills.
• Ability to work independently and multi-task in a fast-paced environment.
• Strong verbal and written communication across varied audiences.
• Professional, customer-centered approach with real-time resource matching.

Responsibilities

• Schedule referrals and patient visits efficiently based on patient need and staff availability.
• Coordinate visits for new and existing patients and assist with provider/clinical team schedules.
• Maintain team member availability lists and act as contact for admissions and clinical teams.

Skills

Organizational skills

Problem-solving

Communication

Multi-tasking

Customer focus

Interpersonal communication

Education

High school diploma

Tools

Microsoft Office

Job description

Schedule:

Monday-Friday; 8am-5pm

Position Summary:

The Palliative Care Scheduling Coordinator ensures referral and current patient visits are scheduled efficiently and effectively based on patient/family need and Pallitus Health Partners' staff availability. This individual is responsible for processing palliative patient referrals/intake, coordinating visits for new and existing patients, and assisting with the maintenance of Pallitus Health Partners' provider/clinical team schedules. The Palliative Care Scheduling Coordinator will maintain Hosparus Health team member availability lists and serve as a point of contact for admissions and clinical teams, patients, and various internal departments and other communities, as necessary, regarding the scheduling of referral and current patient visits.

Position Qualifications:

• High school diploma required.
• 2 years of previous scheduling or related experience; healthcare scheduling experience preferred.
• Demonstrated software proficiency required, including knowledge of Microsoft Office Suite.
• Excellent organizational and problem-solving skills.
• Ability to work independently and multi-task in a fast-paced environment.
• Strong verbal and written communication skills, with adaptability and fluency across varied internal and external audiences.
• Requires a professional, customer centered approach with critical analysis to match right resource with the customer in real time.