Catering Supervisor

Corner Bakery Cafe; Plano (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Corner Bakery Cafe invites applications for a Catering Supervisor to oversee catering operations across a unit. You will take orders by phone and online, schedule drivers, manage production, and ensure clean, organized catering areas while engaging with guests daily.

You will supervise prep, presentation and service, working closely with catering and retail staff as well as restaurant managers. A high school diploma and driver training are required, with strong guest service and communication

Qualifications

• High School diploma or equivalent is required.
• Experience in guest service is preferred.
• Proficient in reading, writing and basic math.

Responsibilities

• Takes and modifies catering orders by phone and online; enters orders into POS.
• Resolves customer concerns with manager approval.
• Assigns deliveries to catering staff and ensures on-time execution.
• Prepares and serves catering food, ensures cleanliness and organization of the catering area.
• Participates in sales activities such as follow-ups, menu drops, and events.

Skills

Guest service

Communication

English fluency

Reading & writing

Math skills

Driver training

Education

High School diploma or equivalent

Tools

MS Office

POS systems

Job description

The Catering Supervisor supervises the total catering operations in one of our units. This position includes duties such as catering order taking, driver scheduling, catering production and preparation, general cleanliness and organization of the catering department. The Catering Supervisor works with outside customers and directly communicates with guests daily.

As the Catering Supervisor, you will supervise the preparation, presentation and service of our great food. The Catering Supervisor interacts closely with catering & retail employees as well as the restaurant managers.

Essential Functions:

• Takes and modifies orders over phone using POS
• Enters orders placed online into POS
• Resolves customer concerns with manager approval
• Assigns deliveries to catering employees
• Begins and completes baking/food preparation
• Assembles catering food in baskets, trays and bowls
• Makes deliveries / by vehicle and or by foot
• Responsible for breakfast and lunch preparation
• Responsible for clean-up duties
• Empties trash as required
• Responsible for distributing tips daily
• Executes Catering Sales initiatives as necessary, including but not limited to:
• Daily customer call backs
• Menu drops
• Community event coordination and execution
• Menu presentations and food tastings
• Identifying sales leads through active territory canvassing

Secondary Functions; Expo Duties, Cashier, Dishwasher, Line Cook

Highlighted tasks include:

• Maintains abundant FOH displays and condiment stations
• Checks bathrooms
• Busses tables
• Prepares food to spec and order request
• Responsible for maintaining accurate cash flow and integrity of financial transactions
• Prepares and organizes food for delivery to guest

Job Specifications and Requirements:

• High School diploma or equivalent or in process of completing same
• Must be able to complete CBC driver training, pass a MVR according to CBC standards and maintain a valid drivers’ license with insurance
• State Foodhandler card/ServSafe certification as applicable
• Preferably a minimum of 3 months work experience in a guest service capacity. Restaurant or retail environment preferred
• Proficient in MS Office environment and POS systems
• Possess strong guest service and communication skills..
• Must be able to read, write and speak English
• Must be proficient in basic math skills (addition, subtraction, multiplication, division)

We are an Equal Opportunity / E-Verify Employer.
We follow all Ban the Box and Fair Chance hiring guidelines per federal and local laws.