Catering Server

donkeygr; Grand Rapids (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Insurance

Food and Beverage Discounts

401(k)

Discounts for you and a guest

Internal growth opportunities

Job summary

donkeygr is seeking team members to deliver exceptional service in a vibrant catering and dining environment. The role involves assisting with preparation, service, and offsite/onsite event support, with a focus on guest satisfaction and smooth operations.

The team emphasizes a positive, upbeat attitude, strong organization, and professionalism. Opportunities exist for growth, with training and collaboration across shifts to maintain top guest experiences.

Qualifications

• Minimum of 1 year of serving or catering experience in a high-volume business.
• Strong organizational skills to manage the needs of the business.
• Must be willing to be responsible beverage service certified (RBS).
• Excellent communication to inspire and motivate guests and staff.

Responsibilities

• Provide extraordinary customer service during all volume styles of business.
• Handle preparation, service, and cleanup for catering operations.
• Adapt professionally to events both onsite and offsite.
• Educate guests on bar and food menus as a “menu expert.”
• Maintain time management and steps of service.
• Help keep areas clean and well-stocked during service.

Skills

Organizational skills

Attention to detail

Communication skills

Positive attitude

Guest service excellence

Beverage service certification

Job description

Benefits:

• Insurance
• Food and Beverage Discounts at all locations
• 401(k)

Join Our Team!

We are building a team that promotes an upbeat culture, stability and consistency, and plenty of future growth opportunities. Our managers are highly involved in day to day operations, coaching and guidance, and promoting teamwork for the best work life balance of all employees.

Benefits:

• Pay: Hourly plus tips - generous portion of a tip split.
• Performance Based Scheduling - you control your schedule.
• Paid Time Off to be used for any reason, earned the moment you start and you can redeem after 120 days of employment.
• Discounts at all of our locations, for you and a guest!
• Insurance for full time employees!
• Internal growth opportunities.

Areas of Focus (including but not limited to)

• Provide extraordinary customer service during all volume styles of business
• Responsible for all aspects of preparation, service, and cleanup/teardown for multiple catering operations
• Adapt, in a professional manner, to any situation that may occur at offsite or onsite events.
• Being a "menu expert" and be able to educate guests on our bar and food menus effectively
• Excelling with time management and steps of service
• Assist with maintaining clean and well-stocked areas during service, including pre-bussing
• Contributing to prep and stocking while monitoring waste and product management
• Completing checklists to ensure all food and beverage safety compliances
• Performing drop-offs, setups, and assisting with event management

Requirements

• Minimum of 1 year of current serving or catering experience in a high-volume business
• Strong organizational skills to manage the needs of the business
• Valid driver’s license required to operate company vehicles
• Detailed oriented
• Having a positive, welcoming, and upbeat attitude
• Must be, or willing to be responsible beverage service certified
• Communication skills to inspire and motivate consistency and excellence
• Strong belief in a professional and ethical approach to guest services

Reports To: General Manager
Pay: Hourly + Tips
Hours: Part Time and Full Time

This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

If you’re passionate about food, driven to provide exceptional service, and excited to be part of a dynamic team, we’d love to hear from you!